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Ocean Spa Hotel - All Inclusive
- Hotels
- Cancún, QR
About this business
Location details
Blvd. Kukulcan 3.5, Cancún, QR, 77500, Mexico
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Service at front Desk at check in , no Good Will not stay here again for sure! Outside Bar was ok
They want deposit of $100 but they do not accept debit card only credit card and cash.if you do not carry credit card you need to withdraw from atm machine dor cash.they should put that in their website
Pésimo servicio y mala comida Una mala experiencia, pésimo servicio, mala calidad en los alimentos y la playa donde está ubicado el hotel está muy cerca del embarcadero por lo tanto el mar está sucio, y estaba marcado con bandera roja por lo que no pudimos ingresar.
It was a great staff. I wish they had more availability for restaurants reservation. And I wish they had entertainment besides karaoke. I think the hotel store was a little pricey . But overall everyone was very pleasant .
Hotel by the beach This was not the hotel I expected, the worst part was that I was not able to use the because they only have the metal stairs like the pools from the 1970's. Another thing is in the buffet they have mostly red meats and fried foods and almost the same thing everyday. I would not use this hotel again even if it was free. The only good thing was the staff.
hotel is very small no activities what so ever, as far as the beach its was more a port we had to take a bus to another chain hotel to enjoy the beach towels are very used food was not all great... I guess I have stayed in other resorts for the same $$$ and got very nice resorts compared to this lil small one
Way overpriced Booking this hotel was a mistake for us. Ended up costing more than anticipated and was way overpriced to begin with. Front desk staff unaccommodating. Serving staff seemed untrained and rude. Slow service. Our last visit ever to an all inclusive in Cancun as this hotel has turned us off. Not worth it at all, especially now that our kids are older and considered adults (early teens) and get charged as such.
Don't wast your money They had the worst buffet I've ever seen, the food was pre played and dry, the fruit was old and the veggies were disgusting, the only protein that we had tasted like rubber. The food overall was truly poor. The beach was tiny and dirty, their beach beds old and beaten. Also there was construction going on around our room and we received no notice. We would never recommend it.
Worst hotel experience I had a bad experience when I checked in. After checking in I went in my room to find vomit in the toilet when I called front desk the staff person said "oh the bathroom is not flushing again". I didn't sleep in room that night because I was disgusted, they didn't offer me an alternative so I bunked with my friends who were staying at the same Hotel. When I asked for an alternative the front desk person said to wait for the manager who will be in the next morning. Next day I went and asked for the mana... read more
Frequently asked questions about Ocean Spa Hotel - All Inclusive
How is Ocean Spa Hotel - All Inclusive rated?
Ocean Spa Hotel - All Inclusive has a 4 star rating with 4,711 reviews.
When is Ocean Spa Hotel - All Inclusive open?
Ocean Spa Hotel - All Inclusive is open now. It is open 24/7.