Ocean Spa Hotel - All Inclusive

Verified traveler 

on Expedia

7 years ago

Mala atención. Discriminación y publicidad engañosa 

sue 

on Expedia

7 years ago

the room was comfortable and perfectly cleaned every day. the balcony felt like a cave and there was no view garden or otherwise. Some of the staff were wonderful but others were downright rude. 

Verified traveler 

on Expedia

8 years ago

Terrible hotel , the room is very bad and the food 

Alonso 

on Expedia

8 years ago

Salí huyendo de ese hotel. Pésima relación entre el costo y lo que se recibe. Un todo incluido donde hay que rentar las sillas de playa porque no son del hotel! Una playa minúscula, las habitaciones dejan mucho que desear, la comida del restaurante bastante mala (solo probé el desayuno). 

Marcela 

on Expedia

8 years ago

I didn't like the food, it was everyday same menu and no variety. I didn't like that they said they had activities for the kids, but they didn't. 

Verified traveler 

on Expedia

8 years ago

Nice staff, not very many places to eat. It says 5 restaurants, but does not explain that 2 are only open 2 nights each per week. There are never 5 places open at one time...three to choose from at one time at max. 

Gibran 

on Expedia

8 years ago

Pésimo servicio El servicio es muy malo, el personal está más preocupado por cumplir sus reglas que por dar un buen servicio al cliente Definitivamente no recomendaría a nadie este lugar. 

Verified traveler 

on Expedia

9 years ago

Rating 1 bad 10 great I give it 11/2 A/C not working, Bed felt damp, towels like sand paper, lighting poor, poor access into closet, Food, breakfast ok, lunch and dinner not good. Beverages soda cool. The list to long.