Oilstop Drive Thru Oil Change

Daniel C. 

on Yelp

13 years ago

Have gone here for years. On the rare occasion I find a little miss on the job, they fix i immediatley with a smile. Oil guys are top notch and fun once you make it known you want th professional stiffness relaxed a bit-they are well trained! Biggest compliment is twice I have had cash found in the car handed to me-once $5 and once $50! Inside counter service is always prompt and friendly. They will continue to take care of all my BMWs 

AbiLou H. 

on Yelp

13 years ago

Pretty nice job... I have a black SUV and that can make it difficult to look nice. The interior of my car wasnt very dirty to begin with so it was easy to leave it better. My wash package included an interior dressing and nothing in the rear of my car was dressed, oh well. I came back a week later to take advantage of the "rain-check". The final attendant didn't complete the exterior dressing (I think he may have been newer, so no big deal.), he checked with his boss to make sure the package included it and he rushed around ... read more

Amanda L. 

on Yelp

13 years ago

This place is great. The men working are always friendly and nice and I never feel pressured to buy any extra service that they offer. I love that you can sit in your car and have a free beverage while you wait. It's pretty quick too. I love the free car wash you get as well. Although it is more expensive than I used to pay to have my oil changed, I think it's worth the extra money because they check so many things for your car and offer many other sevices. This is definitely the place I am always going to change my oil at. 

Chris K. 

on Yelp

13 years ago

These guys seem to work hard and keep a good honest maintenance record for your car. They aren't gonna change out your transmission, if you need major tune ups, go to a mechanic. 

Rachel A. 

on Yelp

13 years ago

This place is great. They're quick and nice and don't make you feel like if you don't get something (like the special engine cleaning fluid) you'll die. I love not having to get out of my car and having free soda/water/coffee and wifi. They keep track of your information if you're a repeat customer, which is great if you have no idea when anything was taken care of last. I'd recommend this place to anyone. 

Angie H. 

on Yelp

13 years ago

Wow, these guys are AMAZING. While heading down to Marin County, our thermostat light came on and the van (a 1997 Chrysler Town & Country with over 230,000 miles) was clearly overheating. We took the next exit, RP Expressway, and pulled into the Chevron gas station, thinking we'd cool down for a few and top off the fluid, and pray. While sitting in the shade with the van hood up, Felipe from the Oil Stop (which we didn't even see before) approached us and asked if there was a problem. I always think folks are trying to get m... read more

Matt S. 

on Yelp

13 years ago

Took my truck here back in April and they said my truck seeping oil so they put some stuff in to help 6 months later I took it back for another oil change and they said it was still seeping oil. Cant fully trust or recommend them cause of what they did. 

Ralph A. 

on Yelp

14 years ago

Their staff at the car wash did a terrible job on my vehicle. Then when I spoke to management about it she made excuses. I had to begin video recording our conversation to get the problems fixed and even had to go to the extent of showing the staff that the residual soap--that they claimed didn't come from their car wash--was easily removed with water and a rag. After ten minutes of begging for decent service the manager had me pull into the parking lot, sent over an attendant who begrudgingly finished the job while cussing ... read more

Luis K. 

on Yelp

14 years ago

The last two times I've gone to this location the service has been terrible. I've had to wait up to 45 minutes for service, and my car has not run as well after the oil change. Once, I waited in the bay for 40 minutes until they changed shifts. They were polite, but made no attempt at servicing my car even though I asked. Their car wash is inconsistent. Sometimes they do OK, other times below average. The Steele Ln. location is much better. I will not go back to Oil Stop. Twice is enough for below average customer service.