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Oilstop Drive Thru Oil Change

4.6

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Location details

2009 S El Camino Real, San Mateo, CA, 94403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.61,179 reviews
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Mark P.'s profile image
Mark P. 
rating
6 years ago

Great service and quick too. Push other products a bit too much which makes me lose track of total. Better to have one (oil additive) extra item and suggest others for the next visit? A bit dizzying having so many different Techs coming at you. Overall great place and keeps your car happy! 

Tina L.'s profile image
Tina L. 
rating
6 years ago

I made it to this location!! I was in the area and was due for an oil change so I stopped by here. I had gone to the location in San Jose and liked the overall service. I pulled up and it was already busy. A man directed me to pull up and he welcomed me right away and asked if we would like something to drink. We got some hot chocolate. Yummy! A gentleman began working on my car and another was cleaning my windshields, checking air pressure, and oiling the doors. They explained the services and what was being done to the car... read more

Rick N.'s profile image
Rick N. 
rating
6 years ago

It seems as though management has raised their staff salaries to perhaps attract better quality people, although there seems to be a very high turnover and less trained people working on your car. That honestly worries me. I may have to take my vehicles to an actual mechanic to get ASE certified guys for service. It's too bad because oil stop's business model was convenient. $$$$ Expensive, but convenient. Now, it's just not worth it. 

Business response:

Ray, We are very sorry for the inconvenience caused by our staffing issues in San Mateo. Silicon Valley is a tough market for hourly wage earners, and while we offer very competitive pay, it is difficult. I don't believe job seekers in this part of California are aware that we offer health care, a 401k retirement program, educational assistance, paid vacations and bonuses. And, no experience is necessary. If you know of someone who would be interested in joining a company that stresses always, always do the right thing, plea... read more

Christi C.'s profile image
Christi C. 
rating
6 years ago

I've been coming to this location for years and I have never had a bad experience! The only reason they get 4 stars is because sometimes (when they are super busy) it can take quite awhile (I've been here for over an hour once). No pressure to get services if you don't want to. 

Arthur C.'s profile image
Arthur C. 
rating
6 years ago

Hot apple cider for 3! Was careful with my car, could be faster. Overall good experience. Here's a tip - avoid lines by not doing it before a holiday! 

Melvin S.'s profile image
Melvin S. 
rating
6 years ago

Phenomenal service. They offer you a complimentary drink right out the gates and they respectfully greet you. Jovonne & Andrew helped me out and they were very knowledgeable with what they were doing. They offered optional services for my car and I can never be any more satisfied. And a free car wash after everything?! Yea... This will be my go-to spot for oil change without a doubt. 

Puddly W.'s profile image
Puddly W. 
rating
7 years ago

Will never come here again. Been coming here for years. They progressively take longer and longer. One car in front of me, 1. I've been here almost 2 hours. This is absurd. Never again 

G. R.'s profile image
G. R. 
rating
7 years ago

I LOVE the convenience of not having to get out of my car, the free beverage and the entertaining show of military precision workers with their unique way of communicating with each other. What I don't like are the excessive amount of services being offered even when they AREN'T necessary. An example was when I was offered a new cabin air filter when I had replaced mine a year prior and was still barely dirty. I understand offering services when they're needed but not when they're not and have to take off a star for that. 

Heena K.'s profile image
Heena K. 
rating
7 years ago

Do not come here if you're a woman, especially alone. My first time here was fine. I loved the service so I returned. I ended up paying almost $200 for an oil change, 3 filter changes (including the oil filter), and a transmission fliud flush. Less than a week later my maintenance light comes on and I check the 2 oils and they're filthy! So I ask around and go get it checked at another shop for a second opinion and I'm told by everyone thus far that nothing was changed except the 2 filters. So I go back to see what is going ... read more

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,179 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.