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Oilstop Drive Thru Oil Change
- Oil Change Stations
- San Mateo, CA
About this business
Location details
2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was in earlier this winter for an oil change on my 20+ yr Honda. It was cold out so I didn't want to keep my window rolled down, even though they asked me to. I insisted it was too cold out, so I'd open the door when they wanted to try to sell me more services and products. Plus secretly, I didn't want to have to hear them barking orders to each other. That's what they do at Oil Stops, they're very militaristic about relaying to each other what is going on and what has been completed. During the oil change I received an em... read more
Business response:
Dear Marine, We're sorry your recent service visit to our San Mateo Oilstop was not up to our normal high standards. Please note that our recommendations are based on mileage only, and if you don't want to interact with our staff regarding what's due, checking/topping off your car's important fluids, being alerted to any problems we observe, such as leaks etc, just let us know when you arrive. We'll do our best to provide the service you're looking for. We speak loudly and clear enough to each other for safety reasons. As yo... read more
Super good place, never annoyed with any question, and overall great hospitality. Will definitely be here soon!
They're very hospitable, friendly, and offer a great variety of service. The complimentary drink upon arrival was very pleasant. Will definitely return when my car needs another oil change.
Fast and easy. Not the cheapest but definitely worth the bucks. Plus they always have coupon you can use to take a few bucks off, and a free basic car wash after the oil change. They will try to sell you extra service, but not pushy. Will definitely come back 。
Great place to get the oil change ! They are fast and reliable . One thing I don't like it's all the up selling they do with changing filters and etc . I understand they probably get a commission cut or something. But hey I'm just here for the oil change ...plus I don't think my car needs it . The staff is very friendly and knowledgeable. It took my like 35-45 min to leave the shop ! I'll definitely come back to the shop!
Business response:
Pedro, Thank you for taking the time to provide your review of our San Mateo Oilstop Team. Yes; it definitely seems sometimes like we ask a lot of questions and offer many services and products. All our offerings are based on mileage, and if you're new to Oilstop, we want to establish a computer record for your vehicle; hence the questions about previous services. If your vehicle, for example, has mileage that is passed our recommended mileage level for a service and you don't recall when you last serviced a component, such ... read more
I might be overstating this but what more do you want for an oil change. I've been a dealership advocate with my cats wrongly assuming they do the beat work but my wife reminded me that most issues occurred at the dealerships including Honda(cross threaded drain plug in pan $500 repair),Lexus( forgot to install all fasteners for engine covers, Acura left oil smudges on hood, handle, oil cap and they didn't inform me of a large piece the oil cap was missing. I figure I would follow yelpers and visit this spot. No worries abou... read more
Just moved to the area and needed a new oil change spot. Did some quick yelp searching and found this place. Called in before I went to check on the wait and gentleman on the phone said there was no wait. Upon arrival I was greeted by the mechanics to pull right in. Everyone was so nice and informative, they do offer add ons but if you don't want them they do not hassle you at all. I was in and out within 20 minutes. Definitely my new go to!
Very friendly and organized, I needed a quick oil change and this place came to the rescue. They explained everything they were doing and were upfront about the pricing and also the other extras (if you wanted them). Branden, Jovonne, and Jose were again very nice and helpful during the service.
These guys do a fine job of changing oil, but I've stopped going there for one simple reason. The entire time I'm waiting to have my oil changed the guys in the garage are yelling back-and-forth at one another very loudly. I'm sure it's fun for them to do that at work, but it just drives me nuts after a while. I have enough yelling and craziness in my life, don't need it when I'm sitting in my car for 30 minutes waiting to get my oil changed. Management, if you're reading these reviews you'll notice quite a few people don't ... read more
Business response:
Michael, We're sorry the loud voices from our staff are unsettling for you, but we do shout, and a lot of it is done for safety reasons. For example, when it's time for a Guest's vehicle to start (to test for oil pressure), our upstairs Technician will shout to the Lube Technician in the basement, "Bay 1 (or whatever bay your vehicle is in), Coding!". The Lube Technician will hear that and say, "Bay 1, Thank you!" This lets the upstairs Technician know the Lube Tech in the basement heard the warning. The upstairs Technician ... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,141 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.