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2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good service and fair pricing. The only issue I had was the wait, but aside from that everything else was good!
Business response:
Thank you, R.D, for your review of our San Mateo Oil Stop. This store is very popular and can get very busy, and we apologize for the wait you experienced. Hopefully, the next time will be better! Thank you for trusting your vehicle to us.
Tony, Jovonne, Arthur helped me out and victor cleaned my windshield after the service was done. It's a busy shop, so they even offered me water when I was waiting. Very friendly and genuine. Highly recommended. Guys where professional and non pushy for everything extra I may have needed. They checked everything like air pressure and engine air filter. I used the $8 off coupon and They also have me a coupon after my car wash. What a great deal.
Read most reviews and have to agree that the service was attentive, fast, and great. I also concur that the up selling, was a bit on the frequent side. I really just want to be able to go in for an oil change. Regardless, I was in and out in under 30 minutes. I will be returning. Also want to add that I like to initial and date the oil filters when they are replaced as well as inspect the one that was replaced. Call me paranoid, but you can't call me dumb. Ending on a good note, nice touch on offering a cold bottle water, it... read more
I love coming into this location it makes the oil change a pleasant experience even though a light turn on after leaving came back today and it was taking care of right away with a smile Thank you all the guys that work there are very respectful and nice
Love the drive through option. Very quick, efficient, professional workers. Lots of "up-sale" options but it's based on your manufacturer suggestions, they're not pushy about it- more informative of all options. Really wish there were more of these around.
My normal oil change place was closed due to everything going on and I wish I had waited until it reopened after coming here. I will never be back because a simple oil change turned into an anxiety ridden experience. All of the upselling and making it seem like my car was about to fall apart if i didn't do it was terrible. Like don't tell me there's a leak but we can easily fix it if you pay $25 bucks for this special product. Had I said yes to everything you would easily be out of $400 dollars. I'm not a car expert but yes ... read more
I liked this place, haha. They will try to up-sell the heck out of ya , but just use common sense. No need to be mean or angry. Hard to be mean when the people serving you are organized, upbeat, and super polite! It was very apparent on that day that they all were enjoying their work with smiles and a positive atmosphere that was contagious. I just sat in my car and relaxed . In really did I really need a new a/c filter? Didn't know my car had one. The old one he pulled out from behind the glovebox was a very moldy, grimy, d... read more
Great business, super friendly and knowledgeable staff and thorough service. Not the cheapest oil change in town and you will experience a fair amount of "gentle" upselling but their $15 coupon helps mitigate the pain as does the included car wash.
I was in earlier this winter for an oil change on my 20+ yr Honda. It was cold out so I didn't want to keep my window rolled down, even though they asked me to. I insisted it was too cold out, so I'd open the door when they wanted to try to sell me more services and products. Plus secretly, I didn't want to have to hear them barking orders to each other. That's what they do at Oil Stops, they're very militaristic about relaying to each other what is going on and what has been completed. During the oil change I received an em... read more
Business response:
Dear Marine, We're sorry your recent service visit to our San Mateo Oilstop was not up to our normal high standards. Please note that our recommendations are based on mileage only, and if you don't want to interact with our staff regarding what's due, checking/topping off your car's important fluids, being alerted to any problems we observe, such as leaks etc, just let us know when you arrive. We'll do our best to provide the service you're looking for. We speak loudly and clear enough to each other for safety reasons. As yo... read more
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,282 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.