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2009 S El Camino Real, San Mateo, CA, 94403, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Cristian and Gabriel assisted me. They were both very kind and professional and they both knew their job and your concept very well. Thank you
I've been using this company for years! There people are very professional & knowledgeable. That being said, you really should have some knowledge of your vehicle. As they offer a large amount of options. If you just stick with the oil change & fuel additive your good to go 99% of the time!
I love how they tell you every thing they do, the show you what they will change, and the place is well maintained and organized. Good hospitality. Thank you.
This place is the cream of the crop, the cat's meow, the caterpillar's kimono, etc etc. I work nearby and have been a customer for years now. I've never had a bad experience. The service is friendly and prompt. Upon arriving, you'll be immediately greeted and offered a free beverage while you wait (sometimes there have been a couple cars ahead of me and in that case, they offered me a second free beverage once my service started). During the oil change, they will explain everything they check and will offer to replace your w... read more
Great place to get your oil changed. They are very nice and helpful. I like the complimentary beverage and the free carwash. The location is very convenient and the hours are great.
This place is awesome! Very convenient, fast with lots of guys helping out & great customer service. They tell you everything and I mean everything they are doing to your car. They tell you the prices and let you make the decision. They also keep track of your history at this place and can tell you what was done on your last visit. Overall, I highly recommend this place-two thumbs up for sure!
Great service! Everyone here is super helpful and they actually show you the levels. Meaning they actually check which a lot of places fail to actually do. I will definitely come back.
UPDATE: they damaged the mass airflow sensors. It's going to cost $600 to fix. This has now turned into a $700 oil change. Thanks to a "routine" oil change here now I have to take my car into a real mechanic to see what they did to my car because the car is now stalling and the check engine light is on. I've been to this location before and gotten an oil change at least half a dozen times before with no issues. The only difference today is that I agreed to get new air filters. Never again.
Business response:
Janet, We are very sorry your recent experience at our San Mateo Oilstop was not satisfactory, and before you spend money on an inspection, we would like to try and make this right for you. Please forward your contact information to us at guestservices@oilstopinc.com, so we can reach out to you. Again, we are very sorry this problem has occurred.
Service: Oil Change Time in: 1:05pm Time out: 1:37pm Customer Service: 5/5 Knowledge: 5/5 Service: 5/5 Length of time: Speedy and accurate I was on my lunch break and was looking for an oil change service. I was on my way to another location when I saw this place on a red light. As a not-too-familiar-with-cars individual, I was weary of how my experience and service cost was going to be. It's a drive-thru style place where there are three lanes. Around this time, all the lanes had cars that they were servicing but I was the ... read more
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,141 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.