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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.635,530 reviews
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Janet T.'s profile image
Janet T. 
rating
5 years ago

Very happy with the service here. Ernesto was very polite. The rest of the crew were very professional and seemed to have a great time working here. 

Dexter V.'s profile image
Dexter V. 
rating
5 years ago

What an impressive team this business has. When it comes to taking care of customers they got it down to a science. I work in an industry that emphasize communication and this group of professionals certainly has that down. From the intake process with David, service coordinator, to the technicians who performed the oil change, Ray and Pedro, everything was smooth from start to finish. Pulling in to the facility, I was greeted promptly and professionally. After all the necessary information was obtained, I was offered a comp... read more

Kimberly B.'s profile image
Kimberly B. 
rating
5 years ago

Such a great experience! I brought my car in on a Thursday morning around 10 o'clock. There was no wait, so I pulled right into the stall. I was promptly greeted and everyone that I encountered was wearing a mask and was very friendly. The pricing was listed clearly, which I appreciated greatly. They told me that they would be offering me other extras throughout the service, but that they were not commission based and I could absolutely say no. I never felt pressured to buy anything additional. They washed my windshield and ... read more

Greg B.'s profile image
Greg B. 
rating
5 years ago

While I love the thorough job the crew does - perhaps the best in town - a recent price hike has left me wondering is the service is worth the cost. A basic exterior-only wash is now $15. I guess the good news is that it only takes five minutes to get your car washed?! 

R G.'s profile image
R G. 
rating
5 years ago

My review is based mainly off my interactions with Miguel and Roy! Really nice and helpful. Especially me not knowing dick about cars Miguel didn't make me feel stupid this is where I'll be coming from here out. Thank you! 

Iroha A.'s profile image
Iroha A. 
rating
5 years ago

Got tired of spending $200 for oil change at the dealership. Went here for an oil change and I was impressed. Businesses should take a cue from this place. They changed my oil in record time and I wasn't pressured to buy anything as most oil change places do. I have found my new oil change location after spending so much at the "Stealership". I also got a free car wash which I used afterwards. Thanks guys. 

Anne M.'s profile image
Anne M. 
rating
5 years ago

This car wash is a total hit or miss. More than half the time the equipment isn't fully functioning. If your car is super dirty don't plan on leaving there with it fully clean either. I read that there is a car wash down the street that will hand wash and dry for $0.50 more....where's the motivation to keep coming back? Fancy colored lights don't sell me on this place. I've been here many times and I've had enough of the bad customer service and poorly functioning equipment. 

Business response:

Anne, We're very sorry your experiences at our Petaluma Express Wash have not lived up to the high standards we've set for ourselves. Please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you. 

Andrew S.'s profile image
Andrew S. 
rating
5 years ago

I had 2 negative experiences related to service aptitude. 1. Brought in a brand new mini van with ~10k miles on it. They mistakenly put 1 less quart than what it needed. After driving it for 3,000 miles, I brought it back for another oil change, as the oil light kept coming on. Note: this was 10,000 mile synthetic oil being used. It was only AFTER changing the oil, they told the last time they had messed up last time. They actually put 1 less quart than needed, which is why the oil light can't on prematurely. +1 for being ho... read more

Cindy K.'s profile image
Cindy K. 
rating
5 years ago

Today was my first time to use oil stop drive-through, it was great. I have an old Chevy Tahoe, and I noticed how much better it was running on the drive home. And now my car sparkles from the free car wash. Definitely will be going back. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 35,530 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.