This profile has been claimed by the business owner or representative.
Oilstop Drive Thru Oil Change
- Automotive
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Stopped in for an oil change. The guys tried to charge me $80 for synthetic oil. They told me it was mandatory for my engine. What BS. If you're a female and/or have a newer car they will try to take advantage of you. I'm so happy I refused their BS and drove away!
Business response:
Dear Lyss, We apologize for the unfortunate experience you had very recently at our Santa Fe Oilstop. We should have done a better job explaining what oil your vehicle requires insofar as your warranty is concerned. We know you realize that most new vehicles require full synthetic or synthetic blended oil, and it is our responsibility to make certain your warranty is not knowingly compromised. Wherever you go to have your vehicle serviced, please consult your owner's manual for the correct oil application.
I always have my Challenger get a car wash there. Great customer service super friendly and they have a super good looking guy with hazel eyes there too. My only reason to get a car wash there really ;-p
We've been using Oil Stop at Coddingtown for nearly every oil change for more than 20 years. I've always appreciated the attention to detail and the near military precision of the experience. Recently there was an issue that I felt was caused at the shop. My loyalty and patronage were certainly appreciated as they offered no objection to performing the repair. I can't say enough about the pleasant professionalism at both Coddingtown and the Santa Rosa Avenue location where the repair was performed. Carlos at Coddingtown, Ran... read more
Just like previous review...came in for oil change tried to use synthetic oil (more expensive) not requested; charges $46. To change "badly needed dirty power steering fluid"...1 pint = $ 46.. Totally swindled...recommend stay very clear of this place. Not reputable and carry only less expensive off brands; no premium oil. Also had my transmission fluid changed after this in Las Vegas NM...they also showed the power steering fluid was "dirty" and in their opinion had not been flushed. So there you have added info Oil Stop.
Business response:
Dear Michael A, Are you certain you were at Oilstop Drive-Thru Oil Change in Santa Fe? Our price for a Havoline Full Synthetic service is $72.99. Further, a typical Power Steering Service is $79.99 and in most cases, we use 3 quarts of fluid or 6 pints, making the cost of a pint and labor just $13.33. Perhaps, most importantly, we offer one of the finest oils available in the world today in Chevron. Founded in 1879, Chevron is one of the top 10 oil companies in the world, and its patented hydrocracking refining system is use... read more
Fast, affordable and helpful. We came in for a coolant flush, but the gentleman checked out coolant and explained we just needed to drain and refill.
I waited in line for over an hour to get an oil change. It was busy, but there were only 3 cars ahead of me. Finally I pulled into the bay, they opened the hood, asked about the service needed and ... disappeared for at least 20 minutes. After I got out of my car and asked why nothing was happening with my car (basic oil change and air filter) I was told they were short handed and workers had gone to lunch. Really! Trapped In the bay, oil gone from my car and no one able to finish the service. Essentially, from the time I e... read more
Business response:
Dear Victoria, We understand your frustration, and we apologize for the seeming lack of caring for how long you had to wait for your service. We were discussing this same issue this morning with several of our managers, and they understand that communication and a sense of urgency are very necessary for Guests, who have to wait longer than normal. We are sorry for your wait, and we would like to make this right for you. Please provide your contact information to guestservices@oilstopinc….
Wow!!! Amazing service. Probably the best experience ive ever had getting my car an oilchange headache free and worry free!!! Brought my own oil never stepped outside my car and they changed it infront of me with peace of mind! Filled up my tire pressures and toppped off my fluids al which is free! Thank you Jose!!!!
Hello I usually don't do yelp but had to make the effort. Yesterday was the worst car wash in my 66 year history. As I drove up and agreed to pay forty bucks for a car wash I knew it would probably be a poor job. But I was using a free coupon given to me by the manager the last time they attempted to wash my car. As you pull up and negotiate with someone you have never seen before you realize things have changed. Everything is a major upgrade. I declined and took the 40 dollar version. What I was given was the all time lo... read more
Business response:
Dear Larry, We're sorry you did not enjoy your last visit to our car wash in Rohnert Park. Tunnel equipment will not remove road tar, and we apologize for not letting you know this before you purchased our Silver Full Service Package. Further, the interior cleaning that is part of our full service wash packages will not remove ground in dirt in the carpeting and mats. This is why our detail services were suggested to you, where special cleaners and a great deal of hand labor can be employed. In the end, we were happy to prov... read more
I have never had an experience like this having my oil changed! The people who work here are friendly and respectful . You sit in your car and they talk to you about everything they are doing- explaining everything. I love that. It's true they offer a lot of services but I didn't feel pressured and I found it helpful. The people here all seem to work well together and they call out and confirm everything they are doing. The place is spotlessly clean and they offered me a beverage during my SHORT wait. They even complimented ... read more
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.6 star rating with 35,504 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.