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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.634,692 reviews
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Ashley W.'s profile image
Ashley W. 
rating
11 years ago

Amazing people, great service! Never felt pushed for recommended services. They have a real heart, I felt the genuinely cared and did not feel like i was just a number. Would return everytime I need an oil change! 

Veronica L.'s profile image
Veronica L. 
rating
11 years ago

I thought I should write an update on this, even though it happened a while ago. Shortly after I wrote the initial review, the manager contacted me via yelp email, asking for details. He said they were unable to find a record of my visit. There's no record because I elected not to have any services performed. I provided him with the date and time of my visit. I know this because I checked in on Facebook (I was pretty excited about a drive thru oil change). I explained that what happened felt a lot like bait and switch. I've ... read more

Kristin B.'s profile image
Kristin B. 
rating
11 years ago

I came here one day because the place I usually go to has been unreasonably busy. Always 2+ hour wait times when I call for an appointment. I had a $5 off coupon so I thought, why not? This place was awesome! I'm actually pretty surprised, I'm not a huge fan of get-it-done-as-fast-as-humanly-possible places, but this place had some serious charm. Ok, yes, it's an assembly line and extremely efficient. BUT! The guys here start by asking if you'd like anything to drink, they have bottled water, coke and diet coke. Then you wai... read more

Eva M.'s profile image
Eva M. 
rating
11 years ago

It's really not that hard ......when the bay is empty you pull the car in. ...you don't let it sit there cause its out of order ...take the drain plug out and allow the oil in one car to drain ....while you work finish the other ones ......not sure if they where just trying to make the parking lot look full or what ......it called efficiency 

Shannon L.'s profile image
Shannon L. 
rating
11 years ago

I never feel pressured to buy anything. They are always friendly and just trying to do their job. 

Chris L.'s profile image
Chris L. 
rating
11 years ago

Wish I could get less than a star. Pushy service and on top of it they over tightened the drain plug on my car where we had to have it chiseled out and pay for a new plug. I live 200 miles away and was just told to bring it in so they can show me the tools to guarantee it doesn't get too tight (I own the same tools, they can break and need recalibrated) 

Judy C.'s profile image
Judy C. 
rating
11 years ago

I am a very lucky girl. Trying to be confident that I don't have to check my oil level constantly inbetween oil changes nearly cost me my engine. This Oilstop did NOT properly screw the oil filter onto my car. I was apparently losing oil for awhile, and when my oil light came on while turning the corner into my driveway...I said: "this isn't right" and had it checked out before driving any further. Problem was....I had NO oil in the engine! Darn, darn lucky girl it didn't kill my engine! I will never, ever go to this place a... read more

Brendon K.'s profile image
Brendon K. 
rating
11 years ago

OVERVIEW: There's a car wash across the street, go there immediately, do not even consider this one. REVIEW: I decided to try this carwash today because, well I hadn't tried it yet and that's usually reason enough for me! Glad I did, because now I know never to go here again for anything - not even directions. Here's why! Upon entering, I sprang for the premium $12 wash and crossed my fingers that it won't rain tomorrow. As I rolled up, a young man with short dark hair held up a sign and directed me into position like I was ... read more

Business response:

Dear Brendon, I can't tell you how sorry we are that your experience was so far below what we expect from our staff, who we firmly believe are many of the most competent and nice people in business. I can assure you that we will get to the bottom of this and make the necessary corrections to insure that no one else is ever treated this way. We cannot rewind this back to the start, and I can only hope you will decide, someday, to give us another chance. A 4-1/2 star YELP rating, prior to your review, means your experience was... read more

Rachel S.'s profile image
Rachel S. 
rating
11 years ago

Service does exist! Had the most pleasant experience at Oilstop. The service was incredible, the mechanics were SUPER friendly, PLUS you get a free beverage, car wash, and they top off all your liquids. Oh AND they will do a check engine diagnostic for free! Sure they tell you what they recommend (ie additional services) but you can simply say no and move on if you don't feel up to them. So glad I found a GREAT, affordable and local oil change station. WAHOO! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 34,692 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.