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I am a new customer to **********************. I had a problem with my refrigerator and called for help. Their representative was here the next day and replaced the computer board that was outdated and not receiving the updates necessary to operate. The representative was very professional and courtesy. Thank you Old Republic Home Protection.
Business response:
Hi, *****. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~***** *.
My electrical problem was solved with a new main breaker box installation. The electrician was fast & polite. He replaced the main box in about four hours.I would recommend ORHP to be your home warranty company
Business response:
Hi, ******. Your feedback is highly appreciated. Thank you for sharing your experience! ~***** *.
I was having problems with my air conditioner. A technician was quickly assigned after contacting Old Republic. He on time, was very professional in his demeanor, and fixed the problem during his visit. My ** has been working great ever since.
Business response:
Hi, ******. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~***** *.
****** was great! He listened to me and what had already been done, he spent a lot of time diagnosing and then told me what he was ordering. When he returned he installed the part and when he left he told me that if it still didnt work to let him know. It worked!
Business response:
Hi, ********. Your feedback is highly appreciated. Thank you for sharing your experience! ~***** *.
We have been customers for at least 10 years and we have always been treated very well. We have experienced issues with our older dishwasher, refrigerator and HVAC system. All issues were handled professionally and with positive results. An example is with our older ** refrigerator. It just quit cooling and we had technicians work on it for four visits and it would get better and then stop cooling. Old Republic gave us almost $1700 toward replacing the unit. The most recent example is with Spring Tune-Up for HVAC. The tech w... read more
Business response:
Hi, *****. We appreciate the kind words and are glad we could provide you with a positive experience! ~***** *.
Their online service requests are responded to immediately, and we have used it multiple times. The company has honored their agreement time after time, and the contractors are always knowledgable and great to work with. We've never had an issue.
Business response:
Hi, ****. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~***** *.
1993 model AC but still running. Needed a fan motor. Order placed and 24 hours later had AC again.
Business response:
Hi, ******. Your feedback is highly appreciated. Thank you for sharing your experience! ~***** *.
Rates - monthly ($80) and per service call are high ($125), but they do make amends when their employees could do better. They also have provided good technicians the couple of times I have needed service in my home.
Business response:
Hi, Aubai. Thank you for your comments. Would you please email your plan number or covered property address to ************************************* We hope to provide you with a 5-star service experience in the future. ~***** *.
Great experience, swift service. I submitted my request on Thursday night and the plumber was at my home Friday morning. Thanks, Old Republic!
Business response:
Hi, *******. Your feedback is highly appreciated. Thank you for sharing your experience! ~***** *.
Old Republic Home Warranty has a 3.6 star rating with 7,762 reviews.
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