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O'LYN Roofing
- Construction
- Norwood, MA
About this business
Location details
916 Pleasant St #4, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The homeowner believed that the overall cost of the work was too high but thought that the roofer was reputable. The sales representative was unwilling to hold the price constant and provided verbal assurances to the homeowner that there would not be any additional charges. The homeowner made a number of contacts to the sales representative to hold the price constant before the install but the representative did not respond. There were significant additional charges with the final bill. Included in the additional charges was... read more
Business response:
Member, the bottom line here is that you had rotten roof boards which had to be replaced (you were made aware of this possibility on numerous occasions) and were billed for the town permit required to do your work. A total of $530, which you have refused to pay. The statement you made that the "sales representative was unwilling to hold the price constant" is misleading. What you may be referring to are additional charges, which is clearly stated in the contract the homeowner is responsible for paying. This includes rotten r... read more
I decided not to use them because they were very late showing up for the quote, their price was too high, and they didn't seem to want the job. I guess they only want to do roofs?
Business response:
We apologize for not being able to accommodate you. At your request, we agreed to squeeze you in between appointments because you insisted you could not wait. The owner himself offered to see you, and did not call you only because he was with customers and unable to interrupt and running behind because he was giving them the attention they required. We booked and confirmed your appointment promptly and felt it was reasonable to expect that you would understand that we were doing our best to go above and beyond for you. It is... read more
BAD!! Roof delayed. Rubber sheeting Storm came Extensive damage OLYN rude and "not my fault" Roof put on finally. Roof LEAKS More damage. NEVER AGAIN Will never forget Voted WORST ROOFER IN MASSACHUSSETTS -------------------------------------------------------------------------------------------------------------------------------------------------------------- 9/27/2010 RESPONSE TO MR O'LYN (ROOFING) The first statement in O'LYN'S reponse is false. When we requested and received a new roof estimate in September no storm dam... read more
Business response:
With all due respect to [this member], the facts contradict your comments. And if you would like to contact our office, we will be happy to send you out the documents to demonstrate this to you. Just for clarification, the contract for this work is dated September 17, 2004. Not 2007 as you wrote. The work was done in January 2005, as our invoice documents. This report is based on work from 5 ¾ years ago. Never-the-less, we have a meticulously documented history of this project, including the fact that you did not return the ... read more
It didn't.
Business response:
If a gutter is damaged or defective, there is no way to guarantee it without replacing it. Since we stand behind all of our work, we do not repair gutters, and nowhere do we advertise that we do. Unfortunately Angie's List provides only a dual category for Gutter Repair & Replacement. This is something that we have been told they are looking into changing for the sake of accuracy.
Representative was responsive in terms of scheduling and roofing house and a small shed in the backyard. Estimated work time 1 1/2 days. Workers arrived at approximately 7:30 AM and worked into dusk. The job finished in one day. Workers seemed rushed by foreman. Clean-up done at dusk. Clean up was horrible. They left a lot of wood debris, nails and metal shards. I called to report the poor cleanup. After two clean ups I have still found a large amount of wood, nails and metal debris. In addition to large pieces of wood in sh... read more
Well the time they took to put the new roof on was excellent, but they took over my elderly neighbor's driveway without any consideration, with their vehicles and the debris from my roof. They started at 7:30 AM and were still parked in their driveway at 8:45 AM with no regard to my neighbors, never mind to me because my driveway was occupied by one of their vehilces and a mountain of debris. I was promised a magnetic sweep of my prooerty, but as I watched and video taped this crew did not have that type of equipment, after ... read more
O'LYN'S QUOTE WAS THREE TIMES HIGHER THAN THE NEAREST PRICE. THE HIGHEST PRICE QUOTED WAS AROUNG $3000. THEIR PRICE WAS ALMOST $9000. OUTRAGEOUS!!!
THEY WERE LAX IN THEIR ATTENTION TO DETAIL. THEY DID NOT CLEAN UP WELL (E.G. I HAD TO CLEAN UP AFTER THEY LEFT, DOZENS OF NAILS AND OTHER DEBRIS). THEY WERE NOT RESPONSIVE TO MY REQUESTS.
I HAD THEM PRICE THE ROOF FOR ME. THERE PRICE WAS 2.5 TO 3 TIMES HIGHER THAN 3 OTHER QUOTES. I DID NOT USE THEM.
Frequently asked questions about O'LYN Roofing
How is O'LYN Roofing rated?
O'LYN Roofing has a 4.7 star rating with 959 reviews.
When is O'LYN Roofing open?
O'LYN Roofing is closed now. It will open at 8:00 a.m.