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O'LYN Roofing
- Construction
- Norwood, MA
About this business
For over 50 years, O'LYN Roofing has grown from a small, locally-owned business to the best-known roofing contractor in Greater Boston & MetroWest. If your roof has been damaged due to ice and hail damage or simple wear and tear, we can repair it. We provide roof repair services for slate, copper, wood, asphalt and flat roofing. If a roof is beyond repair, we provide complete roof replacement services with a variety of materials and colors for you to choose from. You don't need to worry if your home has Victorian roofing or ... read more
Location details
916 Pleasant St #4, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
From sales, to the roofers, to the follow-up, we had an incredible experience with O'Lyn. They came exactly when they said they would, both in the sales process and when replacing the roof and gutters. The roofers were prompt, clean, and did a fabulous job. The roof came out beautifully! The gutters were replaced and also look great! <br /> I interviewed multiple roofers and by far O'Lyn had the best price, responsiveness, and product. <br />
Business response:
We strive to be very consistent throughout the entire roofing process and love to hear that we are. From evaluating, estimating, keeping you up to date and informed, to the actual work, clean up, and follow up with warranty material, etc., all of that is crucial to a great customer experience. Thanks very much for taking the time to write this. We wish you all the best.
Business response:
You provided a great checklist of all the things we like to see. Quick response, thorough & informative review, clear & concise estimate, on time, quick & correct work with excellent followup. What a great review! Thank you so much! We wish you and your family many happy, well-protected years in your home.
The woman who answered the phone was very pleasant, helpful, nice, responsive. The salesman on time, pleasant. Because therehe had somequestions about the job he said he would need to get back to me the next day after their team meeting in the morning. He did not get back to me the next day or ever. I called about a week later and left a phone message on his cell phone asking for a response.A few days have passed, and Ihave not received any communication from the company since the salesman's original visit. <br />
. <br /> The work crew showed up as scheduled and completed the job in a very professional manner. They did everything that was on the contract. The entire yard was cleaned before they left. The next day, a rep' from O'Lyn stopped by to make sure I was satisfied and that the job was completed.The very next day,the salesman also stopped by to check the job and make sure that we were happy with it. <br />
Business response:
This is what we LOVE to hear... that your Job Supervisor AND your Roof System Specialist both made sure you were completely satisfied. We work hard to do this throughout the entire process and it's great to see it noted by our customers. Thank you very much for taking the time to write this review and give us a great rating. We really appreciate your business and wish you all the best.
I have a very simple roof, easily a one day job. I was torn between going with O'Lyn and another roofer, both of whom were very responsive. While neither was the least expensive of the three quotes I got, they both used high quality materials with good guarantees of workmanship. O'Lyn matched the price of the other one, and so I went with them. At first they said that it would be about a month wait, but then they called back to say they could do it on the next Friday. I was delighted! They came promptly, and I was at work wh... read more
Business response:
Every so often, things go wrong, and we cannot make excuses. We depend on a service for debris containers and don't always have control over every circumstance. Regardless, this should not have happened and we apologize. We strive for perfection and this is truly disappointing. We hope that, as you pointed out, everything else about your experience was positive. We wish you all the best and really appreciate your business.
In the late fall of 2013 we discovered water damage inside the house, coming from leaks in our 35 year old roof. We got three bids, although we were pretty sure we wanted O?Lyn because of their reputation in our town. O?Lyn?s bid was the highest, but not by much. During the process of getting bids, a major issue that came up was ventilation in our attic. Because of the hip roof, the existing vents were too close to the exhaust fan. One bidder said we needed soffits installed all around. That seemed to us to be overkill for w... read more
Business response:
We are especially happy to hear a customer say they feel that they were well informed on their project and that we provided solutions that were both effective at addressing the issues at hand and cost-effective as well. And when Mother Nature dictates, we truly appreciate your understanding, and we don't collect on a job until it's finished, as in your case. Thanks very much for the review. We wish you all the best.
The gentleman who came to give us an estimate arrived on <br /> time, answered all our questions (told me that the roof on another section of <br /> the house I was considering replacing did not need to be replaced). On the day of the job, the crew arrived on <br /> time, striped the roof, applied the new shingles and then cleaned up all the <br /> debris as well as running a magnetic roller around the lawn to collect any <br /> nails that had escaped the tarps they had spread to catch the old shingles. The course of cedar s... read more
Business response:
Thanks very much for taking the time to write this review. Especially in such great detail. We really appreciate it and your business. All the best in your home.
We were very satisfied with the work done. The yard was cleaned up well. The dumpster was taken away on another day and there were nails left under it on our driveway. That was the only complaint we had. The crew worked tirelessly for 12 hours completing the job in one day. Everyone we dealt with from the company was punctual, knowledgeable and professional.
Business response:
We appreciate the great review. Our only disappointment was the nails underneath the container. We would have gladly cleaned those up for you. We do appreciate your business.
Business response:
Thanks very much for the review. We will certainly stand behind our work and you can rest assured that we'll be around to honor your roof's warranty. We wish you the best and appreciate your business.
Frequently asked questions about O'LYN Roofing
How is O'LYN Roofing rated?
O'LYN Roofing has a 4.9 star rating with 773 reviews.
When is O'LYN Roofing open?
O'LYN Roofing is closed now. It will open on Monday at 8:00 a.m.