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Omaha Steaks
- Meat Shops
- Plano, TX
About this business
Location details
2208 Dallas Parkway #325b, #325b, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Sandy M. Mar 2 2024 Wow where to begin... Omaha Steak doesn't even deserve 1 star from us! We have sent Omaha speaks as gifts in the past on several occasions with good comments from recipients. So we decided to treat ourselves. What a waste of $300.00. As retired seniors we thought this would be a great way to stock our freezer. What a disappointment! Chicken fried steaks and chicken loaded with preservatives, soy flour! As was deep fried shrimp. Agree with past reviews of family sz meal only adequate for 2. Our experience ... read more
Business response:
Thank you for your feedback. We are disappointed to hear you were not satisfied with your purchase, and we would be happy to honor our Guarantee for you. Please contact us at custserv@omahasteaks.com so we can make this right. Thank you and we look forward to hearing from you.
I expect when I pay those prices for stakes I should be able to cut and chew them. I got 3 different cuts and all were tough I will be throwing the rest away uncooked I will not buy again I can get better quality at Walmart
Business response:
Thank you for your feedback. This is not at all the experience we strive to provide our customers. Each type of steak has different characteristics regarding firmness and marbling, and we always suggest cooking medium-rare to medium for maximum tenderness. We stand by our 100% Guarantee, and would like to make this right. Please contact us at custserv@omahasteaks.com for further assistance. Thank you.
Don't waste your money! I ordered fillet mignon packs for myself and my father. The bacon wrapped fillets were poor quality end cuts of split fillets with an attempt at trimming out the fat. The butcher cut are mediocre. Buy steaks locally and get better quality for far less money.
Business response:
Thank you for your feedback. We are very disappointed to hear about your experience. Omaha Steaks stands behind our 100% Guarantee, and we would be happy to honor it for you. Please contact us at custserv@omahasteaks.com for further assistance. Thank you.
You need to pay attention to the reviews (so many low stars). You won't be in business long if you don't care about customer feedback. Those of us making purchases will certainly look at your online reviews. I regret sooooooo much that I didn't before placing an order. You have lost this customer. Your pics on website are not reflective of the product you send. I have never spent so much money on a product and received so little. I won't use your site or produce again!!!!
Business response:
Thank you for your review. Having been in business for over 100 years, we work hard to deliver an exceptional experience to our customers and we take feedback very seriously. Please contact us at custserv@omahasteaks.com, and we would be happy to honor our 100% Guarantee for you. Thank you.
I expected better. I get better at the grocer. Will never buy this product again.
Business response:
Thank you for your review. We are disappointed to hear you were not satisfied with your order, and we stand by our 100% Satisfaction Guarantee. Please contact us at custserv@omahasteaks.com for assistance. We look forward to hearing from you. Thank you.
My daughter sent me omaha steaks package and the steaks were top sirloin, She thought all your steaks were filets. The top sirloin were the worst ever. They were tough and grizzly. Just opened the last one and has big chunks of fat. Told my daughter do not order from them again. Can do better at grocery store Pauline Diller
Business response:
Thank you for your review. We are disappointed to hear you were not satisfied with your gift. We do offer a variety of different cuts of steak, and as you know each has its own characteristics for marbling and tenderness. At Omaha Steaks, we do stand by our 100% Guarantee and would be happy to honor it for you. Please contact us at custserv@omahasteaks.com for further assistance. Thank you.
If a customer’s family has more than 2 people, do not order their family meals. I ordered the chicken fettuccine meal & it would not serve more than 1 person. I also ordered the Shepard’s pie & it only served 2 people. The other “Family” meals I ordered are only large enough for 2 people. Very disappointing & expensive for what you get. Otherwise I am satisfied with the other food items I have ordered.
Business response:
Thank you for your review. We are disappointed to hear you were not satisfied with some of our products and we appreciate you letting us know. Our serving sizes are based on USDA recommended serving sizes, and we're sorry that was not clear when you purchased them. We do stand by our 100% Satisfaction Guarantee and would be happy to honor it for you. Please reach out to us custserv@omahasteaks.com for further assistance. Thank you and we look forward to hearing from you.
Been a customer for sometime. Carefully kept checking deals and found one for $139. Order came today. Opened the chicken, not chicken breasts, only chicken we order. Then I get to the filet mignons the box says beef tenderloins? I called and was told it’s the same thing and the USDA makes Omaha Steaks label this way? Well it was a first, probably only thing we continuously order is filet mignons. I did a few email searches and this is what I found - is beef tenderloin the same as filet mignons, the answer is NO! Two differen... read more
Business response:
Thank you for your review. We apologize for any misunderstanding. We are required by the USDA to label Filet Mignon as Beef Tenderloin. Any previous purchases of Filet Mignon would have been labelled the same way; Filet Mignon is cut from the tip of the tenderloin. Omaha Steaks products are backed by a 100% Satisfaction Guarantee, and we are confident you will love this product as you always have. Please contact custserv@omahasteaks.com if you need further assistance. We appreciate your business and hope to serve you again s... read more
Your meats are excellent and enjoyed every bit of it. But I paid $99 in December and now it's a $160. That's quite a jump. I can afford a $160. It sure isn't a sale price at a $160 VS 99. Too bad
Business response:
Thank you for your feedback. While the package you ordered may no longer be at this price, we have many packages available at the price point you're looking for. You can also sign up for our marketing offers to take advantage of the daily offers we have available. We appreciate your business and look forward to serving you again soon!
Frequently asked questions about Omaha Steaks
How is Omaha Steaks rated?
Omaha Steaks has a 1.9 star rating with 322 reviews.
When is Omaha Steaks open?
Omaha Steaks is open now. It will close at 7:00 p.m.