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Online Hearing

4.9

About this business

We are changing the hearing aid industry to offer a different way to buy hearing aids and save thousands. Our business model is designed to save customers $3000-$5000 on average for a pair of hearing aids, along with providing high quality service that our customers worldwide can rely on. We've helped thousands of happy hearing aid wearers find the right hearing aids for the right price. We offer programming, maintenance, cleaning services, warranty processing and replacement parts, we do it all. When Online Hearing launche... read more

Location details

1000 Palm Coast Parkway Southwest, Ste 109, Palm Coast, FL, 32137, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9361 reviews
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Randall E.'s profile image
Randall E. 
on Birdeye

2 days ago

I've been a onlinehearing.com customer for years. My purchase experience four years ago was easy, calm and precise. Their prices cannot be beat and their after purchase support with both adjustments and supplies is second to none - absolutely superb. I live in a relatively rural area and there are only a few audiologist options here. Onlinehearing.com is head and shoulders above all of them, even though they are virtual. 

Mark E.'s profile image
Mark E. 
on Birdeye

2 months ago

New receiver was shipped promptly 

Peni J.'s profile image
Peni J. 
on Birdeye

3 months ago

I loved that you were able to use my independent hearing test to program my Phonak hearing aids. The follow up has been stellar! Thank you! 

Roger H.'s profile image
Roger H. 
on Birdeye

3 months ago

I ordered a replacement right ear piece for my M90. It came a few days later, but without any tool to change it out. Also, the desiccant that I ordered, and was promised to be included at no cost, was not included at all! I was able to change the ear piece out, and it works as expected. on another note, the green lights no longer work on either aid. The red light comes on when charging after a full day of use, but no green light. The seem to work OK, but it would be nice to know when they are fully charged by being ackno... read more

Roxanne L.'s profile image
Roxanne L. 
on Birdeye

5 months ago

I have been very happy with the Phonak hearing aids I purchased, and the price was $3000 less than my local hearing provider was asking for comparable hearing aids. I would have loved to give them a 5 star rating but the problem has been that the customer service has been less than exemplary. I have only ever spoken to one person named Carol the 5 or 6 times I have called, I am beginning to wonder if they have only 1 employee. As for the customer service, , I called yesterday because I wanted to tweak the programming, and... read more

Business response:

Roxanne, I am very sorry you had that experience. I see you spoke with one of our specialists yesterday for assistance. I hope that took care of your issue but if you need anything else please let us know! David - Online Hearing 

Donald N.'s profile image
Donald N. 
on Birdeye

7 months ago

I told the representative my problem. He was very helpful and accommodating. Couldn’t be happier, I received a speaker in a couple of days . All is well Thanks 

Liaqat Z.'s profile image
Liaqat Z. 
on Birdeye

10 months ago

Excellent service during purchase. Very easy to get in touch with sales person. Everything was done as in communication. Waiting for follow up support and hope this will be excellent as well. I just used Phonak hearing aids for two weeks. Will recommend to friends. 

Mike K.'s profile image
Mike K. 
on Birdeye

10 months ago

Best price and service. I saved thousands buying from Online Hearing. 

John D.'s profile image
John D. 
on Birdeye

10 months ago

Great experience with Online hearing. Great follow ups with very knowledgeable people. 

Frequently asked questions about Online Hearing

How is Online Hearing rated?

Online Hearing has a 4.9 star rating with 361 reviews. 

When is Online Hearing open?

Online Hearing is closed now. It will open at 9:00 a.m.