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Orkin
- Pest Control
- Crestwood, IL
About this business
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more
Location details
4701 W 135th St, Ste A, Crestwood, IL, 60445, United States
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Orkin service does seem to work on pest control but.. . customer service is not good. Added charges appear without explanation. Services such as mosquito control are added on unwanted and said to be part of program but you are actually charged for it seperately. Scheduling is done arbitrary. They do not call to see when it is convenient for you. So you have to call them back to reschedule. I will admit all the actual service providers were polite & professional. Recommend it only if you ask many, many questions.
It's been a week and a half since I called to cancel service. I was told I would get a call from the manager in 24-48 hours to ask about service(most likely to entice me to to not cancel) . Still have not received any refund on account. I called again twice this week, and they said they issued refund request but will call me back to see where the funds are... umm funds go back to the card it was charged on it's not a science either you guys put it through already or not. Really aggravating. Will be calling to directly speak ... read more
Allow me to join the chorus of people who are extremely dissatisfied with Orkin. You're essentially paying them several hundred dollars to set up mouse traps and plug up holes. But we figured a professional service would be more thorough than doing it ourselves. As it turned out, they couldn't even do that right. Our first inspector came in and failed to set traps in all of the necessary places, and also lied about setting them up in the crawlspace. He also didn't plug a single hole. Rat problem continued. On our second visi... read more
I have been a customer for over twenty years and over the last two years the service has tanked. I do not have a problem with pests it's the branch I have an issue with. Rude techs and no consideration for my schedule. This was the last straw for me I am done and will be using someone else for my services. I wish I could give zero stars or five pile of poop.
This is another review that I wish I could leave less than a one star rating. I contacted Orkin to come out to my home because I was getting bees in my home. I scheduled March 4th at 10 am and received a confirmation from their company for the date and time. However, I look at my camera from work yesterday and one of their technicians is at my front door. I called to inquire why he was there today and I find out they got the dates wrong and then told me that the date that I took off from work to be here to have someone come... read more
The tech lied and said he came to our door when he was sitting out in his car ..lied to office so we had to make new appointments
I tried to make an appointment with is company for my building. 1. They scheduled an appointment to come out on my only day off and they never showed up. 2. I called to see what happened and they said the lady in charge never submitted the appointment, mind you they called me to verify the appointment. 3. They redirected me to another phone number and directed me right back to the same lady that gave me the number to call someone else. This company doesn't even have staff that knows what they are doing. You're better off go... read more
I am disappointed with how scheduling a second appointment went. They had a tech come on a day it was raining. The 30 day agreement is a joke, I'll never use Orkin again!!
I made an appointment on Sunday for an inspection on Monday and selected an 8a-10a appointment window. 10 minutes before the window was up, I receive a call saying that the person that my inspection was given too doesn't work in the area and they pushed it off on someone who does and that person, Peter, was swamped today and couldn't come. Very unprofessional to give a time frame and not honor it and then call at the last minute. I've done business with this company before but this has caused me to seek another company. You ... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.2 star rating with 371 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.