Orkin

Venecia G. 

on Yelp

4 years ago

I tried to make an appointment with is company for my building. 1. They scheduled an appointment to come out on my only day off and they never showed up. 2. I called to see what happened and they said the lady in charge never submitted the appointment, mind you they called me to verify the appointment. 3. They redirected me to another phone number and directed me right back to the same lady that gave me the number to call someone else. This company doesn't even have staff that knows what they are doing. You're better off go... read more

Chaye C. 

on Yelp

4 years ago

I am disappointed with how scheduling a second appointment went. They had a tech come on a day it was raining. The 30 day agreement is a joke, I'll never use Orkin again!! 

Tresa A. 

on Yelp

4 years ago

I made an appointment on Sunday for an inspection on Monday and selected an 8a-10a appointment window. 10 minutes before the window was up, I receive a call saying that the person that my inspection was given too doesn't work in the area and they pushed it off on someone who does and that person, Peter, was swamped today and couldn't come. Very unprofessional to give a time frame and not honor it and then call at the last minute. I've done business with this company before but this has caused me to seek another company. You ... read more

Daisy M. 

on Yelp

4 years ago

I have been trying to cancel my service since Feb. Manager is not calling me back. They came to service my house for April after I told them to cancel. I refused the service yet still have a bill for $92. Tech cam out when there was snow outside. Said he serviced the outside of my house. Never came inside. I also have an outstanding bill for $92 for a service that wasn't completed. This company is a fraud and a total rip off. Charging for services that were never even performed. Totally irresponsible for management not to r... read more

Alice P. 

on Yelp

5 years ago

I have been a client of Orkin for 12 years. The last 2 years have been a nightmare, I can only assume because people with a lack of skills regarding customer service were assigned to my account. I canceled my account after several poor attempts by management to give me the service I was requesting without a lot of mistakes. They stopped giving me notifications of when the agent was coming to do the pest control. I had 2 occasions of mosquito abatement and they messed that up. They actually came 3 weeks too late to do the sec... read more

Mark J. 

on Yelp

5 years ago

This is a pyramid scheme. Been using them for 7 years and have not done anything except set traps and charge me $100 each time they came out I had them come out today to fill all the cracks and hole the mice can get in. Well 40 mins later and they charged me $1,200 

Bret M. 

on Yelp

6 years ago

Going to cancel my service with Orkin. I am not satisfied with the service. 2 occurrences where I tried to call and reschedule a "randomly generated" appointment that I get in a text. Call the office to reschedule and nobody ever picks up the phone. I leave messages stating I'd like to reschedule and the orkin service rep still shows up to the house to do a "perimeter check". The service reps were fine. That's the only reason this place got 2 stars 

James G. 

on Yelp

6 years ago

I have tried to cancel my Orkin account several times. Just two days ago, I called the 800 number to lodge a complaint about the continued contact and the constant scheduling of appointments that I have indicated I do not want. This was all prompted when I received a bill recently for service even after I requested that service be cancelled. Apparently an Orkin service technician came out and sprayed the outside of my home. I had no idea it had taken place, and was confused about why I kept receiving emailed bills when (as... read more

Remi L. 

on Yelp

6 years ago

This place deserves zero stars. They schedule appointments with you and don't put them in the system and then they go in the system randomly and make other appointments for you without your knowledge. So basically you need to be available when it's convenient for them. The technicians clearly hate their job and have no desire to do more than the bare minimum. You get no call backs from them when you leave a message you have to keep calling and the "branch manager" thinks things are going smoothly so won't even listen to feed... read more