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With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more
12710 Magnolia Ave, Riverside, CA, 92503, United States
Get directionsEven though we live in Irvine, our house was serviced by Orkin in Riverside. The first few visits with the Orkin technicians went fine. However, we were then told we had to sign a one-year contract in order to receive any further service. My husband did not want to sign a lengthy pest control contract, as the pest problem had been resolved at that point. The technician was very insistent that my husband sign the contract, as was the supervisor over the phone. Well, it gets worse. The Orkin technician then started coming... read more
They tell you to leave at 9 and be gone 4 hours! I came back to check and they still haven't showed and it's now 12:34! I partly blame Waterstone apt management for scheduling this thanksgiving week. I called to have my apt done first as it's my sons birthday and I just saw the men in the back Apts. They have poor reviews because they come when they want and not concerned for customers. It's cost me time and money to prepare and lost hours at work. Also they don't cure the bug problem at all! I did my own research and ended ... read more
We had Orkin for 3 years and our tech Sean was awesome and new his stuff and then they moved Sean and gave us Juan and everything went down hill. Last week we had an aunt problem in our house. He could not figure out to look in the bushes in the front yard to figure out and see where the aunts where going up the pillar of our house and coming into the kitchen . Juan also lies. We had a snail problem for awhile and he was suppose to be treating our front yard for it and he wasn't treating it at all and he lied to my mother ... read more
Atrocious customer service. Sent someone out on 3/30 and again on 4/1. Billed me for both days. I called to get credit for the 4/1 billing and switched to quarterly service (from monthly).. They took care of the double service/billing on the phone, then to my surprise, I received a bill in the mail for the 4/1 service. I called again and they supposedly removed the 4/1 billing. I checked on the next service date, since I had switched to quarterly and they said someone would be out on 5/6. I told them not to send anyone since... read more
We had Andrew as our tech and never had a problem. Now they changed techs to Peter who is rude and unprofessional. I will find another service because I am not paying high rates for the Orkin name and get bad treatment.
Have been with Orkin for several years with no problems until now. They have raised there rates. They come once every two months but did not show. I got a call that someone would be there the next day, did not show. I saw the Orkin man two days later at my neighbors. He could not help me. I noticed that they were charging me for $98.00 for there service and they had not been there yet. I called Orkin they said that they showed they had been there. I told them they had not been there. They said they would be by the next day.... read more
They charged my client $2,000 to change a door and 2 small wooden panels. Any additional work would cost them $1,000 or more!!! They will rip you off. Beware!!!
They have the worst customer service over the phone! I have been a customer of their's since 2009. They have consistently increased my bill since then. I am now paying $25 more each service then I was when I first started with them. The service itself has not changed. When I called today to see if there was anything I could do about the price increase, the girl on the phone was extremely condescending. I told her the problem I was having and she said that because the economy is different now then when I started with them the... read more
Not sure why our bill and inspection report have Riverside, CA on it since we live in Alameda - but ok. I just got (12/3/14) the yearly inspection report and it has our address on it but the house described in the "General Description" box is not our house. It says "This is a one story, stucco... It has an attached garage or carport...". We live in a wood house with a detached garage. It says our stairs have "earth to wood contact". Our stairs end on pavers. I called the office to let them know and, part of what they... read more
Orkin has a 4.8 star rating with 3,746 reviews.
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