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Orkin

4.7
  • Pest Control
  • Riverside, CA

About this business

Home ServicesPest Control

Location details

12710 Magnolia Ave, Riverside, CA, 92503, United States

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4.73,867 reviews
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Michoel T.'s profile image
Michoel T. 
rating
4 years ago

Scheduled online for termite inspection through their website. Come day of inspection, no one shows up. Called their 1800 and the operator said their local office is going to call me to reschedule. Its been two days and have received no calls. Totally wasted my time. 

Safaa A.'s profile image
Safaa A. 
rating
4 years ago

I signed up with this company because I had a mosquito problem. I was told that they would absolutely take care of it within a month or two. After one year I still had a miserable mosquito issue. They said that I would need to add a new bucket service which would add up to another $89 dollars over and above the $89 per month I was already paying. They are definitely not worth the money they are asking and I also started seeing ants in my home so I opted out of the service. 

John E.'s profile image
John E. 
rating
4 years ago

I bought my house in January 2021 after being made aware that it did have termite damage and seeing termite droppings, I decided to call orkin. Matt came to my house and I immediately felt a coldness from him. He did look around and gave me recommendations in which we decided to tent the house and he even stated that his team would go spray every month afterwards. On the day of the tenting, we forgot to bag some food in the freezer and he called very angry and went off on how he told us to bag our food. It was an honest mist... read more

E Z.'s profile image
E Z. 
rating
4 years ago

Beware of fraud and scams. I am sickened and disgusted by the fraud. the guy came and I followed him everywhere around the house. He got into the attic but my mistake is that I didn't follow him. He came out with a random picture of a dead termite and broke the "bad news" to me and wrote a proposal for tenting my home for $13k. He acted in a suspicious way so I thanked him and contacted another company. They found NO evidence of any termites. So basically Orkin's guy had "planted evidence" to scam me. 

Patty B.'s profile image
Patty B. 
rating
4 years ago

Orkin is overrated and Way over priced! There are multiple companies you can use at half or less than half the price of orkin and they do a much better job. Their chemicals did not do what they were supposed to do and the first technician placed them in areas that my little dogs could get to. I did love my technician named David Garcia, Who fulfilled his promises but what he was given to work with was insufficient. Orkin is junk! 

Isaac A.'s profile image
Isaac A. 
rating
4 years ago

First of all the guy comes on the wrong day at the wrong time while I am on a very important work call. Then on the day and time he was supposed to come back to do the service he never came back. I have since canceled the Orkin service, will never use again. 

Sarah B.'s profile image
Sarah B. 
rating
4 years ago

Had a tent done for termites and wood repairs. The guys they sub-contracted out to did a horrible, subpar job. Didn't finish some woodwork and only did one coat barely on painting the wood they replaced. A $8000 regret. when I complained, they came out and Acted like the subpar work was fine 

Juliet E.'s profile image
Juliet E. 
rating
5 years ago

I've used this service with a yearly contract for the past 4 years!!! In the beginning they were reliable dependable service. The technicians seemed knowledgeable and professional. This past year the price had increased to $90 for each treatment. Up from $79 when I first started... the cost of inflation is not equal to my pay increases. They promised a FREE termite inspection... first they tell me they do not do inspections on Saturdays. The technician was supposed to be here on Wednesday August 11 at 3...he got here at 5... read more

Ryan B.'s profile image
Ryan B. 
rating
5 years ago

I am beyond sick of this company. I scheduled a one time service to treat an ant problem. This service worked fine. Tech was great. After the visit is when the issues started. Orkin took it upon themselves to enroll me in a reoccurring monthly service. I have had to call and sit on hold every month to cancel this service. Then Orkin would auto enroll me for a new visit. Rinse and repeat. Every month. For the last six months. The best part is the person you talk to on the phone can't cancel the auto enrollment. O... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.7 star rating with 3,867 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.