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Orkin

4.8
  • Pest Control
  • Riverside, CA

About this business

Home ServicesPest Control

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more

Location details

12710 Magnolia Ave, Riverside, CA, 92503, United States

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4.83,746 reviews
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Isaac A.'s profile image
Isaac A. 
rating
3 years ago

First of all the guy comes on the wrong day at the wrong time while I am on a very important work call. Then on the day and time he was supposed to come back to do the service he never came back. I have since canceled the Orkin service, will never use again. 

Sarah B.'s profile image
Sarah B. 
rating
3 years ago

Had a tent done for termites and wood repairs. The guys they sub-contracted out to did a horrible, subpar job. Didn't finish some woodwork and only did one coat barely on painting the wood they replaced. A $8000 regret. when I complained, they came out and Acted like the subpar work was fine 

Juliet E.'s profile image
Juliet E. 
rating
4 years ago

I've used this service with a yearly contract for the past 4 years!!! In the beginning they were reliable dependable service. The technicians seemed knowledgeable and professional. This past year the price had increased to $90 for each treatment. Up from $79 when I first started... the cost of inflation is not equal to my pay increases. They promised a FREE termite inspection... first they tell me they do not do inspections on Saturdays. The technician was supposed to be here on Wednesday August 11 at 3...he got here at 5... read more

Ryan B.'s profile image
Ryan B. 
rating
4 years ago

I am beyond sick of this company. I scheduled a one time service to treat an ant problem. This service worked fine. Tech was great. After the visit is when the issues started. Orkin took it upon themselves to enroll me in a reoccurring monthly service. I have had to call and sit on hold every month to cancel this service. Then Orkin would auto enroll me for a new visit. Rinse and repeat. Every month. For the last six months. The best part is the person you talk to on the phone can't cancel the auto enrollment. O... read more

Sandy M.'s profile image
Sandy M. 
rating
4 years ago

I am reviewing the Orkin at Riverside California because they are the ones who mail me my bill. However I do not live in Riverside. That being said, the technicians themselves are polite. The problem I have is with the call center personal. My son stayed home today to wait for the technician who was scheduled to come because we have problems with hornets and ants. I called on August 3rd for an EMERGENCY appointment and was told that the earliest appointment wound be August 12th. So much for EMERGENCY! Anyhow, I asked that th... read more

Reb C.'s profile image
Reb C. 
rating
4 years ago

Overrated and their employees are swell heads they won't even call you if you have questions. So frustrated about their customer service and inability to follow thru. 

Shiv D.'s profile image
Shiv D. 
rating
4 years ago

If I could put zero stars, I would.. I haven't had a chance to have Orkin in my home yet but the little experience that my family and I have had has been HORRIBLE. My husband called last Thursday 3/4 to schedule a free consultation to inspect for dust mites, carpet beetles, bed bugs, etc. My husband was told that a rep would call him that week to schedule appointment. Myself and 2 children in the house have been experiencing insect bites seems at its peak in the last couple of weeks. My daughter and I suffer from anxiety and... read more

Cynthia C.'s profile image
Cynthia C. 
rating
4 years ago

We used Orkin to treat our home for termites. We decided to have our home tented and treated. When receiving the treatment, we were never notified or updated on anything that was going on to our home. We were just told the day the tent would be placed and removed. I was waiting for at least an email or call that inform me when it wss safe to return to my home but that never happened. After I signed the paper and aprroved for them to treat my house, I never heard from the sales rep or anyone. When I return to my house after... read more

Jane C.'s profile image
Jane C. 
rating
4 years ago

First, I want to be very clear, this is not a review of Orkin's service as I never got that far. This is a review of their sales representation. Also, want to make it clear I am detail oriented and take notes when shopping around to make comparisons on services. So, I called the 866-610-4974 number for Orkin as we have a problem with ants. I spoke to a salesman and my biggest question was, would we have to leave the house for the service as we had been told by other companies. He emphatically stated NO! He explained ... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.8 star rating with 3,746 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.