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Orkin
- Pest Control
- Riverside, CA
About this business
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more
Location details
12710 Magnolia Ave, Riverside, CA, 92503, United States
Get directions
We hired Orkin Pest Control to service us for termites last year and the chemical should be good for ten years. I found some more termites earlier this week so I called Orkin to come take a look and the inspector said that the service last year missed one window so he scheduled a re-service on the next day between 1-4 pm. On the appointment day we were waiting but did not hear anyone came and I found out on my phone message that the service guy came by but no one open the door. He claimed that he waited 15 minutes which I k... read more
Our technician was great, but customer service is terrible. I've gotten conflicting information from every representative I've spoken to, and because of this, we were charged when we shouldn't have been and they refuse to reverse the charges. We are not happy and will be canceling our policy immediately. The service is not effective enough to be worth the cost, would not recommend to anyone.
Do not contract them!!!! All they do come spray the outside for bugs and the technician doesn't even treat the problem you actually contract them for! It would be a waste of your time and money! They don't commit to the time scheduled for service and then they send you a general report telling you they were there. They're quick to charge your account the monthly fee however don't take the time to really treat the problem! I was extremely unhappy even after the first service and had to spend a bunch of time and energy trackin... read more
Terrible customer service. Products they use don't work. In fact, I saw an increase in bugs after I started using them. Use Terminix or any other pest control company instead of these clowns.
Thanks for nothing Orkin. You were supposed to be at my house today between 10-12. I called and was told someone would arrive and would call me when on their way. It's now 12:15pm and no one has shown and apparently, your office is now closed, even though you advertise 24/7 customer service on your website. So now the schedule I scheduled around YOUR time frame window has been completely shot and the problem has not been addressed. I sure as hell won't be leaving any positive reviews.
When Orkin came to my house they explained about one half of what their one year contract involves. The explained the part about being notified by email and text. They explained the part about paying every month. They didn't explain that you pay them every month but they only come every other month, which results in a charge of almost $100 per service. That's ridiculous. Furthermore, when I called to cancel some patronizing jerk says, "you signed a year contract, are you saying you aren't going to uphold it?" I said, "are y... read more
If anyone who is looking for pest or termite control services, DO NOT USE ORKIN. Their sales representative will promise the services and not able to deliver after you signed the contract. They do not have proper equipment or training to provide for the services. Being a victim of the incident and it help others to learn from our loss. There are so many other pest & termite control companies out there for you to select. If they continue the poor customer services and I promise soon or later Orkin will not be in business.
I love how they try to knock off my review because its the truth. Way to move it to the bottom you guys still suck no mattet what :)
The worst company ever! We had them come out to our home to treat for all insects inside and out. The first few visits were nice then they switched guys and then I never seen a guy again unless i called. They claimed they came every month and kept running my card for over 2 years. I finally called and canceled my service with them and canceled my card with the bank to stop the charges, then they proceeded to blow my phone up day and night for a monty or 2 to collect the final $190. I finally made arrangements with them to p... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 3,746 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.