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Orkin

4.8
  • Pest Control
  • Riverside, CA

About this business

Home ServicesPest Control

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more

Location details

12710 Magnolia Ave, Riverside, CA, 92503, United States

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4.83,746 reviews
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Gurvinder S.'s profile image
Gurvinder S. 
rating
3 years ago

I cancelled our account in June and called in July to confirm if the account has been cancelled and I was told account has been cancelled and there is no payment due. They came to our location on 08/08/2022 to service when nobody from company called for service and I looked in to service order and all they did was picked up there stuff from our property and we received invoice so when I called they told me account has not been cancelled and we have to pay the invoice. I will never go back to them for any kind of service. 

A A.'s profile image
A A. 
rating
3 years ago

We paid for six months. First few technicians claimed the next one was going to tale care of mouse and rat holes. They stopped coming but c9ntinued to boll us. When I paid the bill and cancelled the service I told them it was due to them not showing up. Their response was, we will look into it. Find another company, the people running this place just want your money. It's a trap. 

Marissa V.'s profile image
Marissa V. 
rating
3 years ago

This company took over Heart Pest Management. They did not obtain it smoothly and I have had nothing but problems. They never came out in May, but charged me for this in July for May, June, and July all at once. It took a week to get ahold of anyone. They outsource calls to India so they would "leave messages" for Orkin to call and no call. I tried calling several times and was on hold for 40 minutes once and 35 another for the longer waits out of all the times I called. Most of the time, I had to hand up and forgot about si... read more

Dolores C.'s profile image
Dolores C. 
rating
3 years ago

First of all the product does work when the job it's actually done. The guy we had I believe he wasn't doing his job properly. Usually it leaves a oder and we would have to stay out for at least a couple of hours. But this time I went in after 30 minutes just to check and no Oder. Second he would just show up on a random day or he wouldn't show up at all. 

Michoel T.'s profile image
Michoel T. 
rating
3 years ago

Scheduled online for termite inspection through their website. Come day of inspection, no one shows up. Called their 1800 and the operator said their local office is going to call me to reschedule. Its been two days and have received no calls. Totally wasted my time. 

Safaa A.'s profile image
Safaa A. 
rating
3 years ago

I signed up with this company because I had a mosquito problem. I was told that they would absolutely take care of it within a month or two. After one year I still had a miserable mosquito issue. They said that I would need to add a new bucket service which would add up to another $89 dollars over and above the $89 per month I was already paying. They are definitely not worth the money they are asking and I also started seeing ants in my home so I opted out of the service. 

John E.'s profile image
John E. 
rating
3 years ago

I bought my house in January 2021 after being made aware that it did have termite damage and seeing termite droppings, I decided to call orkin. Matt came to my house and I immediately felt a coldness from him. He did look around and gave me recommendations in which we decided to tent the house and he even stated that his team would go spray every month afterwards. On the day of the tenting, we forgot to bag some food in the freezer and he called very angry and went off on how he told us to bag our food. It was an honest mist... read more

E Z.'s profile image
E Z. 
rating
3 years ago

Beware of fraud and scams. I am sickened and disgusted by the fraud. the guy came and I followed him everywhere around the house. He got into the attic but my mistake is that I didn't follow him. He came out with a random picture of a dead termite and broke the "bad news" to me and wrote a proposal for tenting my home for $13k. He acted in a suspicious way so I thanked him and contacted another company. They found NO evidence of any termites. So basically Orkin's guy had "planted evidence" to scam me. 

Patty B.'s profile image
Patty B. 
rating
3 years ago

Orkin is overrated and Way over priced! There are multiple companies you can use at half or less than half the price of orkin and they do a much better job. Their chemicals did not do what they were supposed to do and the first technician placed them in areas that my little dogs could get to. I did love my technician named David Garcia, Who fulfilled his promises but what he was given to work with was insufficient. Orkin is junk! 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.8 star rating with 3,746 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.