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1050 Lee Road, Orlando, FL, 32810, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 7:00 p.m. |
Not good at all, after being a VW customer for so many years at this location customer service has turned drastically for worst. Florida DMV and Business Bureau need to look at their new practices about issues reported under warranty , and how VW is dodging responsibility until customers runs out of warranty coverage.
This isn't my vehicle. Someone is using my information incorrectly and against my knowledge.
Mark Aguire is the G O A T of service advisors. Honest and personal service
Had an appointment but when I got there, they didn't have the part. They didn't call. Have to reschedule. A waste of my time..
it was sent for re call for door handles but they could not preform the recall due to the parts not being avlable wasted keeping car at dealership for 4 days & paid for rental out of pocket
I spent over $3000 for the repairs in my Passat. My Passat dashboard again signaled issues about ABS and other engine issues. I decided to bring it to another VW service location. This time I was told issues with the manifold needed fixing which would cost over $2000. Why was this issue not identified after the diagnostics performed by VW North. I paid over $210 for the diagnostics on top of the additional$3000 plus on services performed. Don't recommend VW North on Lee Road. I plan to challenge
My rating is poor due to I feel like the salesman was trying to get over probably because I was a female I'm not sure don't want to assume, but I felt like they was just trying to get a sale and the fact that I traveled to get the vehicle it was so much red tape. The finance officer wasn't the friendliest, but there were other salesman there that I encounter that I wish were my salesman. I personally don't usually shop at major dealerships because of this and I was reminded that with this sale. They treated me like I never p... read more
The repair cost me more than expected .I feel that I was not provided a fair discount or explained clearly what it consisted of because for them to reset my computer system I thought is something that is automatically done and it did not make sense to charge me an estimate if your doing the repair.
They didn't do the work they said they was suppose.
Orlando VW North has a 4.5 star rating with 3,958 reviews.
Orlando VW North is closed now. It will open tomorrow at 7:30 a.m.