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Orlando VW North
- Car Dealers
- Orlando, FL
About this business
Location details
1050 Lee Road, Orlando, FL, 32810, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Drop off my car for service on north location vw and service advisor wos so unprofesional and rood.Two days later (mday)called to see status on my car,left mesage.Never got call back.Tday is wednsday, still no call from him.I will never go back.Bad expiriance.
I have two issues with this dealership. I had bought a Jetta from them in 2010 and a Routan minivan from a different dealership in 2010 also. I wanted to trade in both vehicles and get just a single SUV. The numbers didn’t come up the way I would like which was OK. We decided to sell the Jetta ourselves and keep the Routan. The sales person told us their used car manager would probably buy the Jetta from us. We settled on a price of $15k and the sales person set up an appointment in a couple days to bring the car in and fina... read more
They sold me a damaged vehicle with the promise of repairing the rear bumper and quarter panel. They told me that the car would be repaired and delivered back to me the same day. I am an insurance adjuster who is in and out of shops every day and know that is not possible. They admitted to cutting corners to save money and did not repair the car at a body shop but in their garage. The repairs were not done properly and the poor quality is visible. It was not painted properly and it is clearly visble where the paint stops. Wh... read more
The biggest mistake I ever made was buying a Jetta - it has been the biggest piece of JUNK! I purchased the 100,000 mile warranty and it has still cost me 10's of thousands of dollars trying to keep this JUNKER on the road! This is the WORST PURCHASE I HAVE EVER MADE - I WILL NEVER BUY ANYTHING that Volkswagen makes and I will never buy anyting FROM DAVID MAUS again!!!
i went looking for a tdi jetta. immediately roger this salesguy popped up. he had almost no knowledge of the car. every question i asked like curb weight, he didn't know. i let that go as he was a salesguy and not a car expert. he asked what other cars i was looking at and i mentioned the prius and a few other high mpg models. he immediately started spewing misinformation about each model. i let that go as a typical bad car sales tactic. he lyed a few times, but i let it go. then i got to the finance jerk. this guy was a pie... read more
I had put a deposit down on an Eos in April and was told I would be followed up with on July 1 for a status. No one responded. I found out my original salesperson left and I would be reassigned one. When they got the first demo Eos, no one contacted me. When they got their second non one contacted me. I contacted the sales manager and said if this is any indication of how the sales process is going to go, I don't think I want to deal with you. His reply was fine, you want me to tear up your deposit check? I replied, please d... read more
Why I would not deal with royal again is based solely on principle. The dealership and its' employees has a corporate culture of mislead, misprice and misrepresent. The dealship lacks integrity. After having been enocouraged to send credit card authorization to hold a VW, I was told three days later that the MSRP would not be as they had said. This was with my signature already on a pruchase order form. A purchase order that the salesman had created. So, the salesman created a PO only to change the price. Was i surprised. Ye... read more
I do not feel that I was treated with honesty. When asked whether the repair would be covered under certified warranty no definitive answer could be given. When contacted by the service consultant with the diagnostic report - I was told no repairs were made, only 'lubrication'. I was then told that b/c there was no 'repair' that it would not be covered under warranty. When specifically asked if I would be charged the $90 diagnostic fee, the service consultant stated that it wouldn't be the full $90. However, when I returned ... read more
Be very careful when dealing with this salesman. I went in with cash and a trade in and another dealer was willing at sell me a brand new 2005 vehicle with no money down which when I told Roger, he told me that I did not want that car because it was not made as well as the VW. He ended up talking me into a 2004 Jetta with all my money ($20,000) plus my trade (2002 Jetta) and asked for an additonal $1000 down.) I agreed the I left to go pick up my daughter from a birthday party (while they "cleaned" the car I bought). They to... read more
Frequently asked questions about Orlando VW North
How is Orlando VW North rated?
Orlando VW North has a 4.5 star rating with 4,557 reviews.
When is Orlando VW North open?
Orlando VW North is open now. It will close at 7:00 p.m.