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Orlando VW South Service
- Auto Repair
- Orlando, FL
About this business
At Orlando VW South, our Volkswagen-certified technicians are here to help you perform your vehicle's service and repairs. From essential oil changes and tire rotations to reliable battery replacements and brake repairs, we've got you covered. As a Volkswagen service center, we provide repairs using OEM parts to ensure quality and performance. We also service all other makes and models with the same dedicated care and expertise.
Location details
1406 W. Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
Add-on Option Scam and Terrible Service. Add-ons are ridiculous and print out an "Optional" warranty thats $1600.00 that is mandatory. During the sales process and with other customers in Lobby the Sales manager yelled a profanity in response to our counter that not only embarrassed my family but also the salesman who was nice throughout process. Their "add-on" fees are a scam and their customer service is abhorrent. No option is mandatory if you print it out on the sales sheet as Optional. Do not bother calling to address t... read more
Scam dealership. If I could give no stars I would Where to start. First their no haggle price is complete bull. Drove to dealership an hour out of my way with intention of purchasing vehicle based on online price, but after test driving and “running numbers” was told that the cost would be thousands more because of dealership add ons. Ding and wheel protection that wouldn’t cover the damage already done to the vehicle. Key protection on a Tesla that uses your phone as the key…and tint when I can get it done cheaper myself. O... read more
Customer Discrimination I’ve never felt so disrespected and so stereotyped in my life. We went into Volkswagen South as a return customer, looking to purchase a new car. The general manager, Phillip Dallas, told us (with a straight face) we couldn’t test drive the car until they “ran the numbers” and “we agreed to purchase” the car!!! Who does this? Who buys a car before test driving?! According to the General Sales Manager (Phillip Dallas) VW South is under new management, which is apparent. This was a completely different ... read more
Stay away for service Made this appointment knowing I needed a new transmission torque converter and we were going to be in Orlando for several days. Mike, the service person who checked me in, was very short in his responses and it was pretty evident from his attitude that he was simply "going thru the motions" and has little friendly customer service skills. It was explained to me that regardless of what work I believed I needed done, that a diagnostic should be performed (around $165 plus taxes/fees = $192). I agreed to i... read more
Not honoring a VW coupon & bad customer service June 21, 2022 I went to VW South on S Orange Blossom Trail to get an oil change, rotation and a balance. I had two coupons in which I was told I can only use one per the service advisor, David and he asked me which one do I want to use. Of course, I told him I wanted to use the higher coupon for my synthetic oil change for $69. David advised me that that coupon was too low but he would see what he could do after he spoke to his manager but he said other people came in with that... read more
Buyer beware 3 hours for an oil change with an appointment. And the ceiling fell in on a car that’s two years old. No attempt to make it right by offering oil change free or any other accommodations. Just a hands up and sorry, come back for another full day for service. Buyer beware.
Terrible Customer Service "It's all about the customer experience!" Except when you buy a brand new car, pay for upgraded warranties, and then they tell you that a tire that’s blown out it’s not covered and you have to pay for it. Ignored for an hour waiting for sales manager. I watched while told the customer service rep to I needed wait until he was done with the sales meeting- about how to CONTROL the customers. After 2 hours finally being told Ibhad to pay to replace a defective blown out tire (7k miles) But they didn’t ... read more
Would not recommend for service! Mike from service is rude and unprofessional. Have been scheduled with him 2x now for the same problem with my vehicle and and both times he has been unprofessional and because no notes are taken the issue has not been recommended. Would never recommend VW for any service needs.
I had a bad experience I bought the car, paid for it, took out insurance and decided to pick up the car the next day, to my surprise when I went to pick up the car it had been sold to someone else.
Frequently asked questions about Orlando VW South Service
How is Orlando VW South Service rated?
Orlando VW South Service has a 3.9 star rating with 136 reviews.
When is Orlando VW South Service open?
Orlando VW South Service is closed now. It will open tomorrow at 7:30 a.m.