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5900 Brockton Ave, Riverside, CA, 92506, United States
Get directionsWorst place ever! Under staffed with uncaring people. Could not sleep the whole week I was there. Food was horrible. Beds were very uncomfortable and made my back worse. They didn't even follow their own policies. The left hand didn't know what the right hand was doing. For 3k a day please go somewhere else!
***NOT A PATIENT*** My mother was admitted to Pacific Grove Hospital the other day. I called to talk to her and found out I needed an ID number to be able to talk to her. So my dad and I waited for her to contact one of us and share the ID number with us. Then I called this morning with the ID number and the receptionist told me I had to call after 4PM. Fine, that cuts really close to my work schedule, but I get it. So I call back at 4:04 and the first lady I talked to hung up on me. Probably an error or connection issue. T... read more
I went to visit a patient here and trash was all over the front entry. As it had been windy the last few days, I didn't blame the facility. Today on my 3rd visit, same trash no wind. Visitation is in the cafeteria which has ceiling tiles coming off, a corner of the room has lifted flooring where it looks to have an ice machine leaking. The attending physician (pronounced Kwee- maybe spelled incorrectly) after assessing my loved one for 2 minutes told him he did not have an Autism spectrum disorder that was diagnosed by a... read more
Staff is friendly. Hospital clean.Food is good. Once your insurance runs out they can care less about you. Which should not be the case. As a patient you should have support once your program is finished.
Business response:
Riverside Center for Behavioral Medicine offers discharge planning to all clients, along with a list of referrals specific to where the client lives. We also offer support groups at the facility as part of our after care program. Should you have any suggestions on improving our services are welcome and should be addressed to our Director of Hospital - Community Relations at lbaker@rcbm.com.
Pacific Grove Hospital has a 2 star rating with 252 reviews.
Pacific Grove Hospital is open now. It is open 24/7.