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Pacifica Senior Living Union City
- Assisted Living Facilities
- Union City, CA
About this business
Pacifica Senior Living Union City is the perfect place for you or your loved one to retire in Union City, California. Offering 55+ Active Adult Apartments, Assisted Living and Memory Care services, you can trust that we look after each resident with the warmth and attention of a close-knit family.
Location details
33883 Alvarado-Niles Rd, Union City, CA, 94587, United States
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My advice: question the intake process and push for clarity on what they are charging and why and not to let them rush you. I am pleased with the care they have provided my dad. He seems to be content.
Business response:
Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review.
I gave a 3 on the overall experience because of billing issues, and communication issues. The care is of high quality and they seem to take an interest in the residents.
Business response:
Your feedback mean a lot to us. Thank you for taking the time to leave this review for our community!
We loved Pacifica Union City! It was a very welcoming community with very attentive staff. They just love their patients and do whatever they can for them. The facility had a beautiful layout, and my loved one had her own room, unlike a lot of other facilities. It was very clean. They kept up with the laundry and all the cleaning. And I also liked that they offered 5 activities per day.
Business response:
Thank you so much for taking the time to leave this review! We are very proud of our incredible team at Pacifica Union City and they will be thrilled to hear your positive feedback. Thank you again.
My loved one has been here for quite a while now. At the time when we were looking I loved the director and the atmosphere. The assisted living area of the community is very nice and clean. The staff were also super caring. My loved one is now in the memory care unit and I just had the opportunity to go visit there and it was night and day. It was not very clean at all and the room is not nearly as nice. The turnover rate since my loved one has been here has been incredibly high. I talked to the director about my concerns an... read more
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
This has been a great place for our mom. She enjoys her independence and the opportunities to socialize with other residents and staff. There is a very caring, loving staff here. They provide fun activities for the residents - even creative, safe ones during Covid (example: drive-by Valentines Day, etc.).
Business response:
Thank you so much for taking the time to leave us a positive review. We appreciate it!
I am staying her at respite. I find this is a beautiful place. all the staff is very friendly and very caring. food is great. overall is very nice place to live
Business response:
Ravi D, we're glad to hear you enjoyed your visit.
I came her as respite after my foot surgery. Staff is very caring, Food is great. Community is very beautiful. I am recommending to my friends already.
Business response:
Ravinder D, thank you for your kind words and this wonderful review!
We were guided well through move in process
Business response:
Michael G, we're happy to hear you had such a positive experience with our team!
I am thankful for the lessons and experiences I am gaining from Pacifica Union City. Everyday is a different day. I enjoy the challenges and look forward to gaining more knowledge. I am lucky to have mentors and support from [name removed], the Business Office at Pacifica San Leandro and [name removed], our Executive Director.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day!
Frequently asked questions about Pacifica Senior Living Union City
How is Pacifica Senior Living Union City rated?
Pacifica Senior Living Union City has a 4.8 star rating with 302 reviews.
When is Pacifica Senior Living Union City open?
Pacifica Senior Living Union City is open now. It is open 24/7.