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Pacifica Senior Living Union City

4.6

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Location details

33883 Alvarado-Niles Rd, Union City, CA, 94587, United States

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4.6335 reviews
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Anonymous's profile image
Anonymous 
a year ago

I am very happy with the care my parents are getting at Pacifica. My father has several health issues and he gets excellent attention from the staff. Everyone is very friendly and my parents are extremely comfortable at Pacifica. 

Business response:

Thank you for your positive recommendation of Pacifica Senior Living Union City! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

David Q's profile image
David Q 
a year ago

I've lived at Pacifica 4 years and I still enjoy every day. 

Business response:

David Q, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Union City. We appreciate your feedback and are thankful that you took the time to leave us this positive review! 

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Larry S 
a year ago

The place us a great location - the staff members are great. Breakfast, lunch, & dinner is great. Price is fair. Very clean. Activities are good. Makes you feel at home. 

Business response:

Hi Larry S, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Union City. 

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Barbara 
2 years ago

If I had the mine and could find a good place, I would move out. To make the community better they could hire a good cook. Hire more helpers (shortage appears to be a national problem). Willing to spend some corporate money for activities. Places like this should not be owned by a corporation (its top goal is profit!). 

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Anonymous 
2 years ago

I would give a recommendation based on my experience to date. If a friend asked about my experience, I would give a positive review. We picked this community, because of the price, services, and geographic proximity. 

Business response:

Hi, your feedback and high star rating mean a lot to us. Thank you for taking the time to leave this review for our community! 

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anonymous 
2 years ago

My advice: question the intake process and push for clarity on what they are charging and why and not to let them rush you. I am pleased with the care they have provided my dad. He seems to be content. 

Business response:

Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review. 

Anonymous's profile image
Anonymous 
2 years ago

I gave a 3 on the overall experience because of billing issues, and communication issues. The care is of high quality and they seem to take an interest in the residents. 

Business response:

Your feedback mean a lot to us. Thank you for taking the time to leave this review for our community! 

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Anne Marie 
2 years ago

We loved Pacifica Union City! It was a very welcoming community with very attentive staff. They just love their patients and do whatever they can for them. The facility had a beautiful layout, and my loved one had her own room, unlike a lot of other facilities. It was very clean. They kept up with the laundry and all the cleaning. And I also liked that they offered 5 activities per day. 

Business response:

Thank you so much for taking the time to leave this review! We are very proud of our incredible team at Pacifica Union City and they will be thrilled to hear your positive feedback. Thank you again. 

anonymous's profile image
anonymous 
3 years ago

My loved one has been here for quite a while now. At the time when we were looking I loved the director and the atmosphere. The assisted living area of the community is very nice and clean. The staff were also super caring. My loved one is now in the memory care unit and I just had the opportunity to go visit there and it was night and day. It was not very clean at all and the room is not nearly as nice. The turnover rate since my loved one has been here has been incredibly high. I talked to the director about my concerns an... read more

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about Pacifica Senior Living Union City

How is Pacifica Senior Living Union City rated?

Pacifica Senior Living Union City has a 4.6 star rating with 335 reviews. 

When is Pacifica Senior Living Union City open?

Pacifica Senior Living Union City is open now. It is open 24/7.