This profile has been claimed by the business owner or representative.
Pacifica Senior Living Union City
- Assisted Living Facilities
- Union City, CA
About this business
Pacifica Senior Living Union City is the perfect place for you or your loved one to retire in Union City, California. Offering 55+ Active Adult Apartments, Assisted Living and Memory Care services, you can trust that we look after each resident with the warmth and attention of a close-knit family.
Location details
33883 Alvarado-Niles Rd, Union City, CA, 94587, United States
Get directions
I have been very satisfied with Pacifica. I would tell people to try to get a room away from the street side due to some noise. I would recommend this community to others based on our experience.
Business response:
Michael, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Union City.
It is memory care so the residents get confused about where their rooms and bathrooms are so they go into others rooms and use the bathroom. My mom has a lot in her room that doesn't belong to her and she has lost some personal items and they cannot find them. It seems they are not organized. I would possibly recommend to others looking.
Business response:
Anonymous, we truly appreciate your honest feedback.
From my experience, people are very friendly, and they seem to be doing a very good job. It's a good place to take your loved one to get the best possible care. Externally the property looks good, but I couldn't tell you about the inside since we're not allowed inside for visits right now. Again, the staff I've interacted with are excellent, very friendly, very kind, and very easy to talk to. They answer any questions you have. I can't complain, we're getting good service at Pacifica.
Business response:
Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day.
How are you? What a fantastic surprise!! Thank you so much for [name removed] bday pictures!!. I did ask [name removed] to send me some photos if he was allowed to see her. [name removed] told me he will try but that they are being shielded and no one is allowed to visit the residents. I wanted to ask you but didn't get round to do that. From the pictures I can see [name removed] has had a wonderful b'day at the care home with such caring people like you and your staff members I am sure. I hope she was happy to see the card ... read more
Business response:
Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City!
This is a really nice community, the dining room and apartments really stood out to us. Our loved one is in the memory care unit, which is still super good. Our loved ones room is okay, it is a little on the small side. During the pandemic they have done a really good job with the residents. When our loved one first moved in, we set him up, but some of his items like the TV remote, clothes and bedding would go missing. Some of it might of been our issue with not marking things, but we just don't know. We have been able to k... read more
Business response:
Thank you so much for your positive review! We are very proud of our community and memory care program. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. He and the outstanding staff genuinely care for all our residents, and their families. We have engaging and interesting activities in our homey cottages for our residents.
We were very happy with the staff. They were both friendly and accommodating Their administrative side was pretty disorganized. but the facilities side , amenities, apartments were all very good. I would recommend this community to other families. We chose this community because it was in an excellent location.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
The Activity Director, she set up a video call with our family member. All of us were so happy to see our mom (or grandmom) she did a wonderful job!
Business response:
We appreciate your positive review about your recent experience with us!
I laughed at the jokes you sent me yesterday. It made me laugh when I didn't think I could laugh. I laughed so much.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1. Thankful for our location due to its being convenient for the family. 2. Accommodations are nice and comfortable. 3. I feel good living here. 4. People are nice (residents and staff).
Business response:
Eva Wong, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City!
Frequently asked questions about Pacifica Senior Living Union City
How is Pacifica Senior Living Union City rated?
Pacifica Senior Living Union City has a 4.8 star rating with 302 reviews.
When is Pacifica Senior Living Union City open?
Pacifica Senior Living Union City is open now. It is open 24/7.