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Pacifica Senior Living Union City

4.6

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Location details

33883 Alvarado-Niles Rd, Union City, CA, 94587, United States

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4.6335 reviews
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staphen B's profile image
staphen B 
4 years ago

I have been a member of Pacifica Senior living Union City for only a short time. The good people of my new surroundings have made my stay enjoyable one thus far and I am looking forward to a long relationship with all my fellow members and staff here at Pacifica. staff are so wonderful, food is great community is so clean. Big backyard for to enjoying outdoor activities. 

Business response:

Hi Staphen B! We're so happy we were able to help you out! 

Rammy Kaur's profile image
Rammy Kaur 
4 years ago

The staff are very friendly and accommodating they always greet you with a warm hello. 

Business response:

Rammy Kaur, your wonderful feedback and rating mean a lot to us. 

Anoop's profile image
Anoop 
4 years ago

As a Memory Care Director, I enjoy working and getting to know the residents. It makes me happy when families know that their loved ones are safe. 

Business response:

Anoop, thank you for your kind words and this wonderful review! 

Mary Ann's profile image
Mary Ann 
4 years ago

Beautiful community! I enjoy the everyday challenges working at Pacifica Union City. Thankful for the lessons I am learning. 

Business response:

Mary Ann, thank you for your kind words and this wonderful review! 

Ted's profile image
Ted 
4 years ago

They seem to provide good care and activities. The staff are very friendly. My friend is in a studio in the memory care unit, and he has his own private bathroom. It's a very nice little unit. I would try to avoid the food though. He tells me he hates the food. It's never warm, and it's almost always processed diced chicken, sometimes with rice, sometimes with what they call a salad, which is iceberg lettuce, a couple of pieces of tomato, and no dressing. It's all flavorless and the same thing three times a day. Overall, I t... read more

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

Michael's profile image
Michael 
4 years ago

I have been very satisfied with Pacifica. I would tell people to try to get a room away from the street side due to some noise. I would recommend this community to others based on our experience. 

Business response:

Michael, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Union City. 

anonymous's profile image
anonymous 
4 years ago

It is memory care so the residents get confused about where their rooms and bathrooms are so they go into others rooms and use the bathroom. My mom has a lot in her room that doesn't belong to her and she has lost some personal items and they cannot find them. It seems they are not organized. I would possibly recommend to others looking. 

Business response:

Anonymous, we truly appreciate your honest feedback. 

Harold's profile image
Harold 
4 years ago

From my experience, people are very friendly, and they seem to be doing a very good job. It's a good place to take your loved one to get the best possible care. Externally the property looks good, but I couldn't tell you about the inside since we're not allowed inside for visits right now. Again, the staff I've interacted with are excellent, very friendly, very kind, and very easy to talk to. They answer any questions you have. I can't complain, we're getting good service at Pacifica. 

Business response:

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Union City. Thank you again, we hope that you have a wonderful day. 

Sue's profile image
Sue 
5 years ago

How are you? What a fantastic surprise!! Thank you so much for [name removed] bday pictures!!. I did ask [name removed] to send me some photos if he was allowed to see her. [name removed] told me he will try but that they are being shielded and no one is allowed to visit the residents. I wanted to ask you but didn't get round to do that. From the pictures I can see [name removed] has had a wonderful b'day at the care home with such caring people like you and your staff members I am sure. I hope she was happy to see the card ... read more

Business response:

Sue, thank you for your kind review; we are happy to pass along your comments to the team here at Pacifica Senior Living Union City! 

Frequently asked questions about Pacifica Senior Living Union City

How is Pacifica Senior Living Union City rated?

Pacifica Senior Living Union City has a 4.6 star rating with 335 reviews. 

When is Pacifica Senior Living Union City open?

Pacifica Senior Living Union City is open now. It is open 24/7.