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Pacifica Senior Living Union City

4.6

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Location details

33883 Alvarado-Niles Rd, Union City, CA, 94587, United States

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4.6334 reviews
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anonymous's profile image
anonymous 
3 years ago

My loved one has been here for quite a while now. At the time when we were looking I loved the director and the atmosphere. The assisted living area of the community is very nice and clean. The staff were also super caring. My loved one is now in the memory care unit and I just had the opportunity to go visit there and it was night and day. It was not very clean at all and the room is not nearly as nice. The turnover rate since my loved one has been here has been incredibly high. I talked to the director about my concerns an... read more

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Cheryl P's profile image
Cheryl P 
3 years ago

This has been a great place for our mom. She enjoys her independence and the opportunities to socialize with other residents and staff. There is a very caring, loving staff here. They provide fun activities for the residents - even creative, safe ones during Covid (example: drive-by Valentines Day, etc.). 

Business response:

Thank you so much for taking the time to leave us a positive review. We appreciate it! 

Ravi D's profile image
Ravi D 
4 years ago

I am staying her at respite. I find this is a beautiful place. all the staff is very friendly and very caring. food is great. overall is very nice place to live 

Business response:

Ravi D, we're glad to hear you enjoyed your visit. 

Ravinder D's profile image
Ravinder D 
4 years ago

I came her as respite after my foot surgery. Staff is very caring, Food is great. Community is very beautiful. I am recommending to my friends already. 

Business response:

Ravinder D, thank you for your kind words and this wonderful review! 

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Michael G 
4 years ago

We were guided well through move in process 

Business response:

Michael G, we're happy to hear you had such a positive experience with our team! 

Mary B's profile image
Mary B 
4 years ago

I am thankful for the lessons and experiences I am gaining from Pacifica Union City. Everyday is a different day. I enjoy the challenges and look forward to gaining more knowledge. I am lucky to have mentors and support from [name removed], the Business Office at Pacifica San Leandro and [name removed], our Executive Director. 

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. Thank you again, we hope you have a wonderful day! 

AW's profile image
AW 
4 years ago

My parents moved into Pacifica Senior Living at Union City 8/2020. My mother had Alzheimer's and passed away 11/2020, and my dad has vascular dementia and continues to live there. We chose this facility because the environment was much nicer than other places - patients have their own bedrooms and only need to share a bathroom with one other same-sex resident. The facility is nicely decorated, and my dad and several other residents call it the hotel because it looks so nice. My dad loves the food and even held off on eating ... read more

Business response:

Aw, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again. 

Heather C's profile image
Heather C 
4 years ago

Wonderful caring staff that go the extra mile! Beautiful clean community. 

Business response:

Hi Heather C, thank you so much for your positive comments about Pacifica Senior Living Union City! 

Billy's profile image
Billy 
4 years ago

We moved my father into this facility and the staff were very welcoming and caring from day 1. The maintenance team was able to get the room ready quickly and went above and beyond by assisting with my fathers furniture, which they didn't need to help with. The team fostered my dad as he came in not really wanting to change his ways, but after a short while hew as engaging with staff and other residents and having a great time socializing. As for his health, the team was attentive and helpful in his recovery and care. Within... read more

Business response:

Hello Billy, thank you for your positive review! We are very proud of our community and the level of care we provide! Please feel free to reach out at any time to us at any time with any and all questions and concerns; we are always here for you and your family. 

Frequently asked questions about Pacifica Senior Living Union City

How is Pacifica Senior Living Union City rated?

Pacifica Senior Living Union City has a 4.6 star rating with 334 reviews. 

When is Pacifica Senior Living Union City open?

Pacifica Senior Living Union City is open now. It is open 24/7.