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Palisade Legal Group

4.3

About this business

Location details

1101 Pennsylvania Avenue NW Suite 300, Washington, DC, 20004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3698 reviews
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William D's profile image
William D 
3 years ago

Fantastic customer service, as always. ****** was very patient & helpful. 

Rohan A's profile image
Rohan A 
3 years ago

******** *** is my advisor and he guided me throughout the entire process. Credicare did what they promised . The company is very good at what they do and I recommend them highly. 

Cindy S's profile image
Cindy S 
3 years ago

From the start I felt very comfortable talking to *********************** with CrediCare. He was able to explain better than two or three other companies what they would actually do for me to help get me out from my debt and still be able to hold my head high. Once he explained to me what would take place, he gave me his personal guarantee that he would be available to me if I had any questions, and he has been a man of his word.After speaking with **** he transferred me to the Palisade Legal Group where a very nice and know... read more

Claira G's profile image
Claira G 
4 years ago

Going into this process I was a little nervous but at the time I didnt know which direction to take with my debt. I walked thru this debt settlement process and I am so glad I did. They help my hand every step of the way. I have officially had all 6 of my accounts settled in full and I am not seeing the process come full circle and I am so glad I jumped in and made the decision. Thank you to ALL who have helped my thru this process and for keeping me on track. 

Christel J's profile image
Christel J 
a year ago

back in February I was contacted by **************** stating that they could assist me with debt consultation loan . I gave them a list of debt that I had and they informed me if accepted to stop paying all my debt that I wanted to add to the consolidation. Now it is July and I am in more financial ruins. They promised that my payment would be less and that within 3 months that I would be on my way to recovering and closer to becoming debt free. Well, only 1 credit card has settled with them out of 7 accounts. I am now getti... read more

Business response:

Dear ********,We are truly sorry to hear about your experience and the distress it has caused you. Your feedback is very important to us, and we take your concerns seriously.When you enrolled in our program, our aim was to help you manage and reduce your debt effectively. We apologize that the progress has not met your expectations and that the process has taken longer than anticipated. The debt resolution process can vary in duration due to different creditors' response times, and we regret any inconvenience this has caused... read more

Melisa P's profile image
Melisa P 
a year ago

Had the worst experience with this company, after paying them for over 9 months they have one settlement with 1 card that was only $900. I have paid them over $5,000 and when I called to cancel the service they refused to refund me the rest of my money saying they pretty much paid themselves $4000 before even paying the rest of my cards !! Currently seeking legal assistance! 

Business response:

******,We are truly sorry to hear about your dissatisfaction with our services. We understand your frustration and regret that our program did not meet your expectations.When you enrolled in our program, our intention was to assist you in managing your debt effectively. We recognize that you feel the progress has been insufficient, and we sincerely apologize for any stress this has caused you.During our recent call, we aimed to explain how the program works and how the funds were distributed, but we understand that the conve... read more

Joyce Ann E's profile image
Joyce Ann E 
a year ago

I was not satified with service this company offer upon canceling their program I loss after 5months only one settlement was obtain and I was paying ******.they add on fees so that only ****** was refunded to me. I would not recommend this company to anyone. Enter at your own risk. Dissatisfied customer 

Business response:

Hi *****,Thank you for sharing your feedback. We are sorry to hear that you were not satisfied with our services. Your concerns are important to us, and we are committed to addressing them.We understand your frustration with the settlement process and the fees involved. Our goal is to provide value and effective solutions for our clients, and we regret that your experience did not meet your expectations.Please know that we are reviewing your case to understand what went wrong and how we can improve. We appreciate your patien... read more

Ann W's profile image
Ann W 
a year ago

Should be zero stars. Illegal. Paying themselves 27.5% of larger fee to do something that takes less than 5 minutes. I have paid over 6000 dollars and they negotiated only 1 card for me. I withdrew from the program and they refuse to refund me the fees they already took for cards that they have not paid. Disgusting. Literally scamming the people who need their money the most. There is a special place in H*** for this company and those who work here. This company should be shut down. I am not sure how it is even legal that th... read more

Business response:

Hi there ***,We are very sorry to hear about your experience and the frustration it has caused. Your feedback is important to us, and we take these concerns very seriously.We strive to provide effective and transparent services for all our clients, and we regret that your experience did not reflect this. Please know that we are currently reviewing your case to understand the issues and address them appropriately.If you could provide us with additional information to locate your account, we would be able to investigate furthe... read more

Laura W's profile image
Laura W 
a year ago

Absolute scam. I signed on with them only after I was GUARANTEED to qualify for a debt consolidation loan (called Fresh Start loan) after 6 months of consecutive, on-time monthly payments. The loan would have paid for my settled debts up front, once negotiated, and then I would pay them back the same monthly amount (but with a credit score that would improve much more quickly because my accounts would no longer be listed as delinquent). I made all my on time payments and didn't qualify for the loan. My credit tanked and cont... read more

Business response:

*****,We sincerely apologize for your experience and appreciate you bringing this to our attention. Your feedback is invaluable as it helps us improve our services. We have tried contacting you directly regarding this but we have not been able to reach you.Firstly, we deeply regret any misunderstandings or miscommunications that *** have occurred regarding your qualification for the Fresh Start loan. Our intention is always to provide clear and accurate information to all our clients.We are so sorry for the inconsistent expl... read more

Frequently asked questions about Palisade Legal Group

How is Palisade Legal Group rated?

Palisade Legal Group has a 4.3 star rating with 698 reviews. 

When is Palisade Legal Group open?

Palisade Legal Group is open now. It will close at 6:00 p.m.