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Palmetto Dunes General Store

4.5
  • Hilton Head Island, SC

About this business

Location details

1 Trent Jones Ln, Hilton Head Island, SC, 29928, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun5:00 a.m. to 10:00 p.m.
4.51,191 reviews
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Carl D.'s profile image
Carl D. 
rating
4 years ago

The general store is THE BEST spot on HHI! If you want the best breakfast (including fresh biscuits and gravy, crisp bacon, egg sandwiches, or Best Cinnamon rolls in America) the General Store is the only place to go. But it's not just about breakfast at the general store, because they have incredible fried chicken, ice cream, coffee, soda, and every adult beverage one could ever want. You can't beat the convenience of the general store... And it's a sure spot to buy beach souvenirs and toys to play in the sand in the ocea... read more

Steven H.'s profile image
Steven H. 
rating
a month ago

Overall it's a nice store and most of the food is good except for the sides. I'm going to say this as nice a possible. Please, please ease up on the garlic! The green beans and collards are inedible. In the south we season green beans and collards with pork, NOT garlic! 

Business response:

Thank you for the feedback, Steven. We apologize that you did not enjoy your meal and will certainly mention your feedback to the kitchen staff. We hope you give us another chance in the future. 

Lauren P.'s profile image
Lauren P. 
rating
5 months ago

Great vibe and very nice employees. The stuff is very overpriced but still original. The old building is still cozy and very cool. I went there to buy candy and get some tourist attraction here and get some cool beach stuff for my family. But we ended up getting blinded by the price of this plastic. Nice place. 

Business response:

We are delighted to hear you enjoyed our vibe, employees, and cozy building! We appreciate your feedback about pricing. 

G V.'s profile image
G V. 
rating
a year ago

This place is great for its intended use of picking something up you forgot or grabbing a quick lunch of chicken tenders. However, it's crowded on the deck making it challenging to get in or out of the store at times. (Maybe put some umbrellas outside off the deck for people to sit at). It also feels like a gas station walking inside, very cramped. Soda and milk variety was limited. 

Business response:

Thank you for the feedback and we will certainly consider your suggestions. Have a wonderful day. 

Jeff L.'s profile image
Jeff L. 
rating
a year ago

We always have fun riding our bicycles to the General Store when staying in Palmetto Dunes. Either for breakfast or for supplies and ice cream, this is a well-run quaint and convenient shop for when you need a few beach or condo supplies. If grabbing breakfast here, they have a good special where you get two hash brown patties. It does not say this in the menu but they will give you two. This is a good price ($7.99) for the amount of food you will get. The ketchup and other condiments are behind the cashier counter and you w... read more

Business response:

Hello and thank you for the feedback. We will certainly discuss this with team, so this does not occur again in the future. We appreciate you bringing this to our attention, and we hope to see you in the future. 

Kendra S.'s profile image
Kendra S. 
rating
a year ago

We stopped by the store for the first time and I wasn't impressed that the refrigerated items weren't clearly priced. The freezer section by check out hardly had any flavors of ice cream, but, I was thankful they had a few ice cream options remaining...a Twix ice cream bar is better than nothing! I do give them points for a great front porch to sit in the shade for a few minutes enjoying the ice cream. 

Business response:

Hi Kendra Thank you for taking the time to send us your feedback regarding your recent visit. We apologize that we did not make the experience 100%, 5-star. If you would like to discuss this further with one of our managers, please reach out at your earliest convenience so we can hopefully make things better and have you back in the future. 

Cheryl Anne T.'s profile image
Cheryl Anne T. 
rating
a year ago

The store has so many products you may need which makes it convenient but you'll pay. The store seemed to be higher priced than most we visited for example a $7.50 soft serve ice cream cone that was half melted. That's really the only bad thing I can say. The store has everything you may forget to pack. 

Rick Z.'s profile image
Rick Z. 
rating
a year ago

Food Review I luv the general store, however, their breakfast and lunch food offerings have really gone downhill since it changed ownership a couple of years ago. The fried chicken used to be to die for and now is poorly cooked and usually dry. Mashed potatoes are powdered and thin and poor tasting. Other offerings are nowhere near the quality or taste of the past. No real smoked offerings anymore either. They used to smoke on-site just before lunch and offer smoked ribs and chicken. Not any more. Pricing is up on all offeri... read more

Business response:

Hi Rick. Thank you for the feedback. We're always trying to make dining at Palmetto Dunes General Store the best experience it can be, so thank you for taking the time to share your thoughts. Palmetto Dunes 

Tony N.'s profile image
Tony N. 
rating
a year ago

Very welcoming staff and very good breakfast items in the back kitchen. Plenty of other items for a general store but the breakfast is the main reason to go. 

Business response:

Hi, Tony. Thank you very much for your rating! We're happy to see that you had a pleasant experience. We hope to see you again in the future! Thanks, Palmetto Dunes General Store 

Frequently asked questions about Palmetto Dunes General Store

How is Palmetto Dunes General Store rated?

Palmetto Dunes General Store has a 4.5 star rating with 1,191 reviews. 

When is Palmetto Dunes General Store open?

Palmetto Dunes General Store is open now. It will close at 10:00 p.m.