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Patient Experience
- Englewood, CO
About this business
Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
Location details
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Zynex representative that helped me with getting started with the Zynex equipment was extremely knowledgeable, patience and professional. Her tone over the phone and her reiterating how they are here to help me and for me not to feel badly as if I was a burden when I did nit understand. I think her name was Idiania ????. But the entire Zynex family has been really helpful, including Sandy Nobet who offered to come to my home this week to help me, if I still had a problem ir questions. Sandy has followed her company ... read more
Great customer service.
It work well and I love it
My Rep was awesome
Business response:
Hi, Genevieve. We appreciate the kind words and are glad we could provide you with a positive experience!
Shay called at the end of her day and “worked overtime” to talk me through the process of working the IFC/Tens machine. She was positive and patient with my “senior moments” which left me with the information that allowed me to feel confident in using it alone. As a retired teacher I commend her as an asset to your company. I would be comfortable in calling you/her back with any questions without hesitation.
It is easy to use. I think it has helped
Business response:
Thank you so much for your positive feedback, Joyce . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Bryan C. Was very respectful and helped me understand the form of information I needed to know, also was very patient with me. Glad he called with his up lifting attitude made my morning great. “Thank you BRYAN !!!
Good device. Easy to use
Business response:
Thank you so much for your feedback, Christopher ! We are committed to providing essential pain relief and quality care to our patients. We appreciate you letting us know that you were satisfied with our product and customer service. Please don't hesitate to contact us if there anything more we can do for you.
The unit works great 👍
Frequently asked questions about Patient Experience
How is Patient Experience rated?
Patient Experience has a 4.9 star rating with 136 reviews.
When is Patient Experience open?
Patient Experience is open now. It will close at 8:00 p.m.