(3).png)
This profile has been claimed by the business owner or representative.
Patio Enclosures Roll up
About this business
Location details
12205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
WOULD NOT RECOMEND STARTED THIS PRODJECT IN MARCH AND STILL NOT COMPLETE .
Business response:
We understand your frustration with how long this has taken. Your installation was completed last month as outlined in your contract. When you requested the * wall be updated to match the A wall, we agreed on the upgrade and the associated cost, which required ordering new material. All current units are installed, fully functioning, and looking good. The remaining materials are expected at the end of the month, and well work with you directly to schedule the final installation as soon as they arrive. Thank you.- The Great D... read more
Not order we placed. Forced upon us. More than 10 months have expired since placing order. Last delivery date was 7/7/25- no one showed and it has been 14 days since we heard from anyone. They are very difficult to deal with. No contact to advise of pending delays.
Business response:
Weve spoken with you recently and understand youre ready to move forward with your project. We now have all the documents we need, and once you reactivate your GS account, well remove the hold. Youll also be signing a Hold Harmless for your HOA; while you dont believe their approval is needed, wed like to have it on file since it was one of the reasons for the project delay.- The Great Day Improvements Team
The local company is horrible at customer service 10 months later and I am still trying to get items fixed. During construction my house was flooded and still waiting on proper repairs of paint and ceiling. Still need doors and windows fixed. Company is horrible at warranty items
Business response:
Thank you for your feedback. We understand your concerns and want to clarify that our team was on-site Friday 7/11/25 to complete the agreed-upon corrections. At that time, you expressed satisfaction with the work completed.Weve since spoken with you again regarding a few remaining adjustments, and were already coordinating a return visit to take care of those as quickly as possible. We remain committed to completing everything to your satisfaction and appreciate your continued communication.- The Great Day Improvements Team
I have been waiting for 13 months for Patio Enclosures to START the job at my house. It is one rationale after the other. They state it is engineering or permits, architectural modifications, etc. A mall could have been built by now. Plus, the communication on what is happening is awful. I have contact The City planning **** several times to clarify things, hoping to move things along. My City Council Member and planning staff assure me the issue is with Patio Enclosures. My project is multi-room with a full solarium. I call... read more
Business response:
Thank you for sharing your concerns. We understand how frustrating delays can be and appreciate the opportunity to speak with you on 6/10 to address the situation. As discussed, the tree protection survey was completed and submitted to the permitting department yesterday. Were now in the final stages of the approval process and will move forward with ordering materials and scheduling installation as soon as the permit is issued.We recognize the importance of clear communication and are committed to improving that going forwa... read more
So disappointed in this company. We have leaks from the get go. I had to call many times to get a response. It took several weeks for them to come back out to fix the leaks. However the worker left saying not to check for leaks for a few days because he used cement in one area. A few days later we checked for leaks and we still have leaks. Also, two of our screens were creased. There is no product management checking before sending out or the guys that build it are not careful. They fixed the screens except one of them that ... read more
Business response:
Were truly sorry to hear about your experience and understand your concerns. We want to assure you that we take this seriously and are committed to making it right. Our team was out on 5/31/25 to address the leak and perform a water test, and were returning again to ensure the issue has been fully resolved and no further leaks remain. Were also working to address the screen and frame concerns to your satisfaction. Thank you for your patience as we follow through.-The Great Day Improvements Team
Im disappointed with the lack of communication from this company. Subcontracted installers showed without notification. I made them come back with notification first. Install 6 March 2025. Contractors spoke NO English, there was no interpreter. Knowingly installed window with broken seal, two torn screens and installed the door improperly, made numerous holes for the pneumatic door closer. Inspector ***** agreed items needed to be reordered and replaced. He left no contact information. I called two weeks later leaving a numb... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for the delays, miscommunication, and the frustration this situation has caused. This is far from the level of service we aim to provide, and we understand how disappointing this process has beenespecially after placing your trust in ***** clarify, the master frames for your windows were inadvertently left off the original reorder and were reordered correctly on May 20, 2025. They are scheduled to arrive in June. While this doesn't undo the inconv... read more
Don't waste your money on this company!! They completed my project approximately 2 months ago. I will say the installers did a great job. However, there was a defect on one of my sliding doors that I was told would be fixed. TWO MONTHS LATER!!! nothing has been done about this issue. I have tried calling, leaving emails with ****, left a text message with ***** (alleged customer feedback person) and have heard nothing, they keep ghosting me!! this company is a joke, very poor customer service for the price you pay...take you... read more
Business response:
We're truly sorry for the delay and frustration you've experienced. While we're glad to hear the installation itself met expectations, we understand how disappointing it is to wait this long for a resolution. We do have a service visit scheduled for next week and are committed to making things right. Your concerns are valid, and we appreciate your patience as we work to address them.- The Great Day Improvements Team
Where do I start? Overpriced. Delayed installation. Ordered in April, they installed in December after failing to deliver the correct materials THREE times. Three deliveries of windows that were the wrong size, one in June, one in September, and one in December. They started the second installation by cutting screens and leaving them for three months before returning. Even then, there was a screen the incorrect size, left busted trim, and one window that won't slide. It's now April, and they have yet to finish this job. Mean... read more
Business response:
Thank you for sharing your experiencewe understand your frustration and sincerely apologize for the repeated delays and missteps youve encountered. **** spoke with you on April 15, and were currently awaiting the replacement screen, which should arrive in early May. Were committed to completing your project properly and will continue working to resolve the remaining issues as quickly as possible.- The Great Day Improvements Team
I had a two-hour consultation with Patio Enclosures for a 14x20 four-season sunroom and was quoted an unbelievable $291,000. I’ve since shared the quote with multiple contractors and real estate professionals—every single one was shocked by how inflated the price was. There was nothing in the design or materials presented that justified this cost. I left the appointment feeling like my time was completely wasted, and I question the transparency and fairness of their pricing. If you’re considering Patio Enclosures, I highly r... read more
Frequently asked questions about Patio Enclosures Roll up
How is Patio Enclosures Roll up rated?
Patio Enclosures Roll up has a 4.6 star rating with 8,022 reviews.
When is Patio Enclosures Roll up open?
Patio Enclosures Roll up is closed now. It will open at 9:00 a.m.