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Patio Enclosures Sunrooms
- Patio Enclosures
- Charlotte, NC
About this business
Location details
3101 Yorkmont Rd, Ste 300, Charlotte, NC, 28208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
**** was awesome and very patient and answered all of our questions
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us.- Great Day Improvements
******************* did a fabulous presentation. He is personable and knowledgeable and answered our many questions about the product. He spent two and a half hours with us! We declined to purchase on account of cost.
Business response:
Your review is greatly appreciated! We are thrilled to hear that our team was able to deliver an exceptional experience to you and your home. The Patio Enclosures team is delighted to have you as a customer!-The ********************** Team
Our salesman, *******************, was very pleasant and knowledgeable about Patio Enclosures. He explained everything that we had questions about.
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us.- Great Day Improvements
From start to finish we had a very positive experience and are now enjoying a beautiful sunroom. We are contractors as well so good communication and customer service are just as important to us as the quality of the work. Top notch all the way around on our project. I loved that we had a person dedicated to keeping us posted on every step of the project. Everyone from the estimator to the installers to the office personnel were friendly, competent & attentive. An easy five star rating. THANK YOU!!
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us.- Great Day Improvements
This is an EXCELLENT company! From start to finish of ***********, everyone we came in contact with, from the sales rep to the project coordinator, to the actual builders, we were treated with honesty, respect, and timeliness. I highly recommend this company to anyone who appreciates quality work and service.
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us.- Great Day Improvements
Love our new 3 Season Room. Patio Enclosures was wonderful to work with from Estimate to Measuring to Job Completion. Whole process was satisfaction all the way. It turned out amazing.
Business response:
Thank you for taking the time to leave such a stellar review. We appreciate you sharing your experience with us.- Great Day Improvements
Love the room, but service is horrible! Our roof is leaking in multiple places and a window seal has failed. I reached out starting in June 2025. Finally after leaving several messages at different numbers, I received a text on 1 August stating that they were 6 plus weeks out and we were placed on the schedule. We are currently at 12 weeks and I am back where I started. No replies from text or phone messages. Do not recommend! I am only giving them 1 star because it wont allow me to give them ZERO which is what this company ... read more
Business response:
We sincerely apologize for the delays and understand your frustration. Our service department is currently experiencing extreme staffing shortages, which has unfortunately extended response and repair times. We recognize this is not the experience you expected, and we are committed to getting your roof and window issues resolved as quickly as possible. Your patience is appreciated as we work through the backlog. Thank you.- The Great Day Improvements Team
After requesting more than half of the Job installation money as deposit, took them more than three months to complete the job. After many complaints about the poor quality of the job, they finally sent someone to finish it. Our complaints were ignored for months. They never addressed them. I thought they were sending a supervisor to inspect the poor job done but it never happened. I kept ignoring their bill and even called the office again. Left messages and sent emails. Of course they waited a whole year to take action kno... read more
Business response:
Your project was completed over a year ago, and we do not have any record of service concerns being reported to our office during that time. We understand from your review that you may have some unresolved issues, so our Field Supervisor will be reaching out directly to discuss them with you. At the same time, please note that your account remains past due, and we will continue efforts to collect the outstanding balance. Thank you.- The Patio Enclosures Team
DO NOT BUY FROM THEM!!! A family member of mine bought windows and had them installed! They are horrible and they done a lot of damage to her trim around the windows with alot more damage! I do not recommend! She has contacted them and they do not wish to fix their mess up! She needs her money back! I have hundreds of pics but obviously you cant post pics with your review!!!
Frequently asked questions about Patio Enclosures Sunrooms
How is Patio Enclosures Sunrooms rated?
Patio Enclosures Sunrooms has a 4.3 star rating with 775 reviews.
When is Patio Enclosures Sunrooms open?
Patio Enclosures Sunrooms is closed now. It will open at 9:00 a.m.