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Pavilion Village Apartments

3.7

About this business

Location details

131 Gracyn Olivia Dr, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7297 reviews
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Realpage A.'s profile image
Realpage A. 
2 years ago

Verified Renter These are very nice apartment homes. I am glad to have the opportunity to share the community with my neighbors. Glad to be home, in a quite area. 

Business response:

We're glad to have you at Pavilion Village! Thank you kindly for sharing your 5-star review with our team! If you ever need a hand, please feel free to reach out to us. 

TaVoni S.'s profile image
TaVoni S. 
2 years ago

Great place to live Nice office staff. Great community. Lots of places close by. Great amenities for residents and their pets. During concert season residents can get a free concert since the PNC Pavilion is so close by. 

Business response:

We appreciate you highlighting Pavilion Village! Thanks for sharing your wonderful feedback with our team. If you ever need anything during your stay, please feel free to contact our office! 

Kyrell S.'s profile image
Kyrell S. 
6 years ago

Attention Listen...despite what negative reviews you read here, do not base your opinion on them. Jessy, a staff member here, has helped me and my fiancée along the entire process from start to finish. What you see is what you get and possibly more (we just added some features to our apartment) There were concerns in the beginning I must say, but she acted quickly and without hesitation. We now have everything we wanted and I would place these apartment homes in my recommendations. Walmart literally across the street, strong... read more

Carly M.'s profile image
Carly M. 
8 years ago

Love living here Leslie, the manager, and all the other staff are great. They are so accommodating and have been so helpful to me. Just signed another year long lease and can't wait to continue living here. 

Dayshel C.'s profile image
Dayshel C. 
10 years ago

New to Charlotte Great staff! Moving in on the 30th. Nice apartments and great location. 

Jackie P.'s profile image
Jackie P. 
10 years ago

Great Staff!! I saw the construction and saw that they were now leasing. I stopped in to take a look and to get information. The units are very nice and so was the staff. Thanks Patti for a awesome tour. Jackie P. 

Realpage A.'s profile image
Realpage A. 
3 days ago

Verified Renter I don’t like the parking with the visitor policy. Cars shouldn’t get towed and there should be a warning sticker before a car is taken. All the money we pay to move in, tenants keep getting charged for stupid things. 

Business response:

Thank you for sharing your feedback. We understand how frustrating unexpected towing and parking-related charges can be. We appreciate your comments regarding the visitor parking policy and your suggestion for warning notices before towing occurs. We'd like the opportunity to learn more about your experience and address your concerns. Please contact our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com so we can discuss this further. 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter My neighbors are loud and annoying, their dogs are not well handled and I can hear gunshots in the distance on holidays. I’d move out if I could but it’s not worth the cost to move maybe 5-10 miles further from the city and be farther from work. 

Business response:

Hello. We're very sorry to hear you've been having noise issues with your neighbors. Please contact our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com at your next convenience so that we can look into this and go over how we can help you enjoy a more comfortable living experience. We appreciate your feedback and we sincerely hope to speak with you soon. Thank you. 

Realpage A.'s profile image
Realpage A. 
5 months ago

Verified Renter First day and a lot of issues going on with the apartment. Missing components on the stove to name one of many other issues starting out…….. 

Business response:

Hi there! We're concerned to hear you've run into issues with your home. Please reach out to our Customer Cares Line at (877) 385-1878 or email CustomerService@druckerandfalk.com at your earliest convenience. We look forward to addressing your concerns as soon as possible so that you can enjoy more of the five-star experience you deserve. Thank you. 

Frequently asked questions about Pavilion Village Apartments

How is Pavilion Village Apartments rated?

Pavilion Village Apartments has a 3.7 star rating with 297 reviews. 

When is Pavilion Village Apartments open?

Pavilion Village Apartments is open now. It will close at 6:00 p.m.