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Pavilion Village Apartments
- Apartments
- Charlotte, NC
About this business
Location details
131 Gracyn Olivia Dr, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter The community is well kept and quiet. If I have a maintenance issue, they are quick to respond and fix the problem. I like it here, I'm at home. MB
Business response:
M.B., thanks a bunch! We're glad to have you as a Pavilion Village resident. Your compliments are greatly appreciated!
Verified Renter Tori was very helpful and welcoming she's awesome very good customer service . From the beginning of the move in process to the end she was able to provide accurate information and meet all deadlines
Business response:
Thanks so much for complimenting our team! It's been a pleasure assisting you with your move to Pavilion Village! Please reach out if you need anything further from our team.
Verified Renter The apartments are nice as well as the amenities. It is a great community with very few disturbances. Maintenance and the staff are very friendly and do a great job.
Business response:
Thanks for complimenting Pavilion Village! It's great to know you've been enjoying your home here. Please do not hesitate to reach out if you ever need a hand!
Verified Renter I've been here 2 weeks and everything has been going smoothly so far. My only complaint is "damages" from the last tenants weren't fixed and the water heater needed to be reset, but my homegirls fixed it. Other than that we love the place.
Business response:
We’re so pleased to see that your experience here has been so positive! We’re always eager to assist, so don’t hesitate to contact our office if you have additional feedback about your living experience.
Verified Renter The complex didn’t do a great job with maintenance on apartment prior to my move in. That’s my opinion. There where touch up painting on cabinets that could have been done, the light over the stove wasn’t replaced, the sinks stoppers were not work, etc.
Business response:
We understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. We would greatly appreciate an opportunity to work with you to get your stay with us back on track. Please connect with our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com as soon as possible, thank you.
Verified Renter it is nice here, i wish the gate would be fixed so it can operate correctly. It is near alot of shops and stores and that is nice the location is good
Business response:
Thanks for sharing your thoughts! We're glad to hear you're enjoying our stellar location at Pavilion Village! Give us a call and we'd be happy to provide an update on our gate.
Verified Renter The apartment complex is fine but we need the gates to be fixed permanently. It seems like they are broken every other month. Also there needs to be better dog clean up. Too many dogs are using the bathroom and not enough people picking up after their dog. The complex should hire someone to pick up the poop
Business response:
Thank you for bringing your concerns to our team's attention. We'd be happy to chat with you about your feedback, so please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com. Our team's goal is to provide an exceptional home for our residents, so it'd be a pleasure working with you to ensure you're having a 5-star stay.
Verified Renter So far so good, the community is great! I work uptown so highway access is awesome! Everything that I need is super close that’s another plus for this area.
Business response:
Thanks for sharing! We're glad to know you're having a 5-star stay with us at Pavilion Village! Please reach out if you ever need a hand from our team.
Verified Renter Good clean house looks like new and peaceful. wind direction is good waiting for good fortune. My daughter and wife likes new house. We are shifting within these week.
Business response:
Thanks for the kind words! We're glad to hear you're family is loving their time at Pavilion Village. Please feel free to contact our office for assistance!
Frequently asked questions about Pavilion Village Apartments
How is Pavilion Village Apartments rated?
Pavilion Village Apartments has a 3.7 star rating with 300 reviews.
When is Pavilion Village Apartments open?
Pavilion Village Apartments is closed now. It will open tomorrow at 9:00 a.m.