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Pavilion Village Apartments
- Apartments
- Charlotte, NC
About this business
Location details
131 Gracyn Olivia Dr, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter I've been here 2 weeks and everything has been going smoothly so far. My only complaint is "damages" from the last tenants weren't fixed and the water heater needed to be reset, but my homegirls fixed it. Other than that we love the place.
Business response:
We’re so pleased to see that your experience here has been so positive! We’re always eager to assist, so don’t hesitate to contact our office if you have additional feedback about your living experience.
Verified Renter The complex didn’t do a great job with maintenance on apartment prior to my move in. That’s my opinion. There where touch up painting on cabinets that could have been done, the light over the stove wasn’t replaced, the sinks stoppers were not work, etc.
Business response:
We understand that first impressions are important when moving into a new home and we are sorry that your home did not live up to your expectations. We would greatly appreciate an opportunity to work with you to get your stay with us back on track. Please connect with our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com as soon as possible, thank you.
Verified Renter it is nice here, i wish the gate would be fixed so it can operate correctly. It is near alot of shops and stores and that is nice the location is good
Business response:
Thanks for sharing your thoughts! We're glad to hear you're enjoying our stellar location at Pavilion Village! Give us a call and we'd be happy to provide an update on our gate.
Verified Renter The apartment complex is fine but we need the gates to be fixed permanently. It seems like they are broken every other month. Also there needs to be better dog clean up. Too many dogs are using the bathroom and not enough people picking up after their dog. The complex should hire someone to pick up the poop
Business response:
Thank you for bringing your concerns to our team's attention. We'd be happy to chat with you about your feedback, so please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com. Our team's goal is to provide an exceptional home for our residents, so it'd be a pleasure working with you to ensure you're having a 5-star stay.
Verified Renter So far so good, the community is great! I work uptown so highway access is awesome! Everything that I need is super close that’s another plus for this area.
Business response:
Thanks for sharing! We're glad to know you're having a 5-star stay with us at Pavilion Village! Please reach out if you ever need a hand from our team.
Verified Renter Good clean house looks like new and peaceful. wind direction is good waiting for good fortune. My daughter and wife likes new house. We are shifting within these week.
Business response:
Thanks for the kind words! We're glad to hear you're family is loving their time at Pavilion Village. Please feel free to contact our office for assistance!
Verified Renter Amazing community, office staff is professional and does an amazing job making you feel at home. I love the fact that it’s right beside Walmart, I can literally walk there. I’m super excited to call this community home.
Business response:
Welcome to Pavilion Village! Thanks so much for kindly sharing this wonderful feedback! We're proud to provide our residents with exceptional living experiences, so we're thrilled to know you're enjoying your time here so far. Please feel free to reach out anytime!
Verified Renter The leasing process was fantastic! Marquis was extremely responsive and helpful. We were able to sign the lease within a week and moved in soon after. Love living here so far and the location is decently walkable if you don't have a car.
Business response:
Welcome to Pavilion Village! We're delighted to have you as new residents. If you ever need anything from us during your stay, please do not hesitate to reach out!
Verified Renter Not a bad place just your car could get broken into like mine, so you need to make sure you don’t carry any valuable items in your car. But other than that not bad.
Business response:
Hi there! While we appreciate your high rating, we're sorry to hear about the situation with your vehicle. While our residents' comfort is an absolute top priority, unfortunately, we do not have total control of the happenings in our area. We recommend that you file a report with the local authorities regarding your vehicle and please let our team know if we can assist in any way.
Frequently asked questions about Pavilion Village Apartments
How is Pavilion Village Apartments rated?
Pavilion Village Apartments has a 3.7 star rating with 297 reviews.
When is Pavilion Village Apartments open?
Pavilion Village Apartments is open now. It will close at 5:00 p.m.