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Pavilion Village Apartments

3.7

About this business

Location details

131 Gracyn Olivia Dr, Charlotte, NC, 28262, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.7297 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I’ve recently moved to the community and I was a little skeptical at first being I wasn’t able to receive the keys to the unit as discussed prior to arriving. Once received, the apartment was clean and as photos without the hard wood. We were told that our apartment would be one with vinyl throughout but the carpet is okay too. There’s minimal maintenance that needs to be done inside the unit as well but overall the community is nice, the area is also a plus, and so far contacting administration when needed h... read more

Business response:

Welcome to Pavilion Village! We're so glad you chose our community as your new home. Please feel free to connect with our team if you ever need anything during your stay! 

Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter I love it here very welcoming and peaceful. The office staff are very sweet and the customer service is awesome. My new neighbors has already reached out to welcome me and my daughter and we are so excited to start our new life here in Charlotte. 

Business response:

Your compliments are greatly appreciated! We're so glad to have you and your daughter with us at Pavilion Village! Please feel free to connect with our team if you ever need anything at all. 

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Realpage A. 
a year ago

Verified Renter Amazing I recently moved in to pavilion village it’s so clean and quite the staff are very helpful and kind ur just in ur own little world really when u live here 

Business response:

Thank you so much for the wonderful feedback and review! We're thrilled to see you're enjoying our clean and quiet community and helpful staff. Please don't hesitate to reach out to us if you require assistance with anything -- we're always happy to help! 

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Realpage A. 
a year ago

Verified Renter I like this complex I have been living here for many years the staff are nice and the maintenance service is good But there is a problem that bothers me from the neighbors who live above me Very annoying and make a lot of noise. 

Business response:

Hi there! Thanks for sharing your 5 stars with us! It's been a pleasure having you as a resident of Pavilion Village. While we're glad to hear you're enjoying your stay, we do apologize for any noise trouble you've had with your neighbors. Reach out to our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com and we'd be happy to assist! 

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Realpage A. 
a year ago

Verified Renter I’ll been here for a week everything is going great. I just got asset to residential portal thankfully. I must say office staff is very knowledgeable and professional I thank them for helping with online application moving procedures. 

Business response:

Welcome to Pavilion Village! We're so glad you choose our community as your new home. If you need anything during your stay, please feel free to reach out! 

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Realpage A. 
a year ago

Verified Renter I have enjoyed living at Pavilion Village over the last three years. If I wasn't getting married soon, I would live here for many more years. 

Business response:

It's been a pleasure having you with us at Pavilion Village! We appreciate you taking a moment to share your 5 stars. Please reach out if you need any assistance with your moving plans! Congratulations on the upcoming wedding! 

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Realpage A. 
a year ago

Verified Renter Love the location. Not bad but a little noisy at times, dogs barking. Living on bottom floor no fun. Office staff is wonderful, have always been helpful. 

Business response:

Thanks for sharing your feedback! We're glad to have you as a resident of Pavilion Village. If you ever need any assistance with your stay, please do not hesitate to connect with our team! 

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Realpage A. 
a year ago

Verified Renter Staff has made my move a pleasurable experience ! Property managment team is thorough and very informative . I’m glad I’ve decided to call Pavillion Village home sweet home !!!! 

Business response:

Welcome to Pavilion Village! Thank you for the kind review! We're glad to know you're enjoying your new home. 

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Realpage A. 
a year ago

Verified Renter I had a water leak issue, and with kids I need it fixed fast. Alyssa made sure to send maintenance over asap, and the issue was resolved in no time! 

Business response:

Thanks for sharing this experience! Customer care is a top priority for us, so we're happy to hear about the 5-star service you had with our maintenance team at Pavilion Village. 

Frequently asked questions about Pavilion Village Apartments

How is Pavilion Village Apartments rated?

Pavilion Village Apartments has a 3.7 star rating with 297 reviews. 

When is Pavilion Village Apartments open?

Pavilion Village Apartments is open now. It will close at 6:00 p.m.