Pediatric Associates - Boca Raton

W W. 

on Yelp

11 months ago

If you're looking for any personal contact from Pediatrics Associates, you'll be sorely disappointed. Unable to contact Office staff. They were all calls to call Center. 

Elizabeth F. 

on Yelp

a year ago

I had a very disappointing experience with Dr. Dania Rumbak. While my child was actively vomiting and clearly distressed, she entered the room and immediately began demanding details instead of allowing me a moment to comfort my child. Her approach lacked empathy, and consideration under the circumstances. She offered no meaningful solutions beyond immediately trying to give Zofran for the vomiting without fully understanding the situation. I asked for a nebulizer to help soothe my child, and while she agreed, she only sent ... read more

Cj N. 

on Yelp

a year ago

Healow app to make appointments is AWFUL! Not user friendly in any way and the offices refuse to answer phones to help you. They make you leave a message instead. If a child has 2 parents and need to add the child to both parents Healow app, it won't allow it. It should NOT be this difficult to get medical care for my children. 

Ariel H. 

on Yelp

a year ago

1 Star (If I could give 0, I would) This is the worst doctor's office I have ever dealt with, and I would never recommend sending your children here--especially if they have special needs. Both of my children have been patients here (not for much longer), and every single time I've needed something important--like a referral or documentation--it NEVER gets done. My 3-year-old son has Cerebral Palsy and chronic lung disease from being a 26-week preemie. At his appointment on 9/25, I told the doctor his medication list MUST ... read more

Deidre D. 

on Yelp

a year ago

Be careful, they take your payment give a receipt then tell you it wasn't received on their end and won't allow you to make appointment until bogus balance is paid 

Ny O. 

on Yelp

2 years ago

They are suck at their job i called 3 time and waited for 22min but no one still didn't answer after 30 min. 

Courtney R. 

on Yelp

2 years ago

!! beware !! i brought my daughter here twice last week and called three times!!!! they kept telling me it was a cold.. mom mode went it and we ended up at the er with pneumonia, flu and ear infection!!! when i called the next day to tell them all they said was sorry.. but here is when it gets better they told me to come in for a check up at 6:10pm two days later. i get there and they said i had to pay an after hours fee when i shouldn't have been there after hours if they diagnosed her the two times i came the week before !... read more

Joe K. 

on Yelp

3 years ago

The bottom line is customer service and if you don't know how to deliver it you as a business are in a big problem So yes this location have a very hard time to deliver a good customer service l. If you make an appointment and need to wait literally an hour just to get to your appointment..so yes it's a very bad customer service.I was totally ok if it was the first time it happened but unfortunately it happened to many times with this location No recommended by me and I'm going to change my pediatric location TODAY ! 

Juselle D. 

on Yelp

3 years ago

Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring fo... read more