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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,190 reviews
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LAWRENCE BAKER J.'s profile image
LAWRENCE BAKER J. 
on Birdeye

2 years ago

Very attentive staff. Great job. 

Annie P.'s profile image
Annie P. 
on Birdeye

2 years ago

Jon is the MAN!! He was so efficient, friendly and extremely professional. I’ve closed a loan before but it had been a while so some of the documents I needed him to walk me through and he never made me feel dumb or rushed to get them in. I was so happy to get him on a 2’d loan back to back because he was so easy to work with. You need to give this man a raise! Lol I love penny max and will continue to tell friends and family about them! 

NICHOLAS B.'s profile image
NICHOLAS B. 
on Birdeye

2 years ago

From start to closing, everything about the process was incredible. All of my questions and concerns were answered and I closed 2 weeks earlier than expected, which was awesome! Thank you for a great experience! 

Jonathan S.'s profile image
Jonathan S. 
on Birdeye

2 years ago

Documents were requested more than once bc I didn’t send them after the first request, so I appreciate the follow up and reminder. Documents at closing had the wrong zip code—37343 (our old address) instead of 37363. I may have been the one who’s messed that up somewhere along the way, but it’s worth double-checking toward the end of the line. Overall Paul was excellent about follow-up calls to keep us oriented on where we were in the process. Indefinitely felt that he was tracking things carefully. His calls were usually... read more

JOHN C.'s profile image
JOHN C. 
on Birdeye

2 years ago

Everyone was very friendly and made it easy for me. 

Augustus S.'s profile image
Augustus S. 
on Birdeye

2 years ago

Thank you PENNYMAC team! 

Eugene Lyles J.'s profile image
Eugene Lyles J. 
on Birdeye

2 years ago

They care about me and my family having this home even after I might pass and the mortgage is great Thank you 

Paul G.'s profile image
Paul G. 
on Birdeye

2 years ago

Everything went as explained on within the time framed promised. 

Presley Gilmore I.'s profile image
Presley Gilmore I. 
on Birdeye

2 years ago

Great 👍 service but hard time communication with the same agent. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,190 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.