PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,205 reviews
Select a rating
Charles P.'s profile image
Charles P. 
on Birdeye

2 years ago

good jobbbbbb 

Bruce M.'s profile image
Bruce M. 
on Birdeye

2 years ago

There was a lack of communication from the processor. The terms that were disclosed were not what were approved and I wasn’t given an adequate explanation as to why. After getting a manager involved the terms were changed back to what was disclosed. The process took months without a good explanation. 

Roger S.'s profile image
Roger S. 
on Birdeye

2 years ago

Overall it was great. People tried to help when they could. Thank you 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

Great experience 

Michael A.'s profile image
Michael A. 
on Birdeye

2 years ago

Great service. 

Andre M.'s profile image
Andre M. 
on Birdeye

2 years ago

What made experience great was that I was able to get refinancing at a 2.99% APR and drop PMI. 

Farrar S.'s profile image
Farrar S. 
on Birdeye

2 years ago

Return calls are after a few days. There lacks immediate responses to things. Can’t get through to loan officer directly is a problem!!!!! 

Nigeria J.'s profile image
Nigeria J. 
on Birdeye

2 years ago

Great communication and phone call returns to customers 

Sherrye S.'s profile image
Sherrye S. 
on Birdeye

2 years ago

The entire process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.