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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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Brandon B.'s profile image
Brandon B. 
3 years ago

They made the process easy and painless. I gave them the information they needed and they did all the work. 

Michael W.'s profile image
Michael W. 
3 years ago

Barry did a wonderful job and helped wherever needed to get everything done in a timely fashion! 

Joseph J.'s profile image
Joseph J. 
3 years ago

Grace kept me informed on the progress of my application and let me know if something was needed. 

Ivan V.'s profile image
Ivan V. 
3 years ago

Grace and the other members of the MAC Team were awesome. I was kept appraise of every step and always in a professional and proficient manner. There were a couple of his ups but that is to be expected with a complicated issue like refi. I will certainly work with PennyMac on another property 

STEPHEN W.'s profile image
STEPHEN W. 
3 years ago

Edna was awesome. The tool kept requesting documents. 

Sarah L.'s profile image
Sarah L. 
3 years ago

The process was way simpler than I expected! Thank you Peter! 

Sarah O.'s profile image
Sarah O. 
3 years ago

Peter was professional and helpful. Thank you Peter! 

Deborah R.'s profile image
Deborah R. 
3 years ago

Cesar was great. He deserves the top ratings. The title people not so much. They took long, asked for things over and over, did not care that they were coming up close to the cutoff date for closing. They need to have some customer service training. 

Charles D.'s profile image
Charles D. 
3 years ago

Anna Eng, you know your job and you love your job, you are godsend. Thanks for all your help! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.