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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,205 reviews
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Thomas F.'s profile image
Thomas F. 
on Birdeye

2 years ago

Everything went as expected. 

Ricardo S.'s profile image
Ricardo S. 
on Birdeye

2 years ago

It was great 

Scott T.'s profile image
Scott T. 
on Birdeye

2 years ago

The refinance process was very easy. It was handled in the time frame that was set. I would definitely recommend PennyMac. 

Daniel M.'s profile image
Daniel M. 
on Birdeye

2 years ago

Seemed disorganized. Poor communication of needed documentation and inspections (specifically, water quality testing requirements). Clearer understanding of requirements would have made the process better and more efficient. Also, there were too many hoops to jump through to prove my income. Overall, I'm glad that I won't be purchasing another house for a long time. Process was exhausting. 

Raun B.'s profile image
Raun B. 
on Birdeye

2 years ago

For the love of God, the previous questions should be enough. He was professional and prompt. I have no complaints. 

Javonte M.'s profile image
Javonte M. 
on Birdeye

2 years ago

She helped us every step of the way! 

Katherine S.'s profile image
Katherine S. 
on Birdeye

2 years ago

Josie was Always very responsive and helped us navigate some tricky areas of our closing & a delay. 

Kunal S.'s profile image
Kunal S. 
on Birdeye

2 years ago

... . 

Nairobi M.'s profile image
Nairobi M. 
on Birdeye

2 years ago

The process was smooth. The website told me what documentation that I needed and when. Everything happen how it was explained. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.