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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,205 reviews
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Jennifer G.'s profile image
Jennifer G. 
on Birdeye

2 years ago

Great experience 

Raymond H.'s profile image
Raymond H. 
on Birdeye

2 years ago

Haley was great and gave us quality service throughout our refinance process. 

Sean H.'s profile image
Sean H. 
on Birdeye

2 years ago

I dont want to type out a monolog on a phone keyboard. 

Bobby Stracener J.'s profile image
Bobby Stracener J. 
on Birdeye

2 years ago

Zamaria was outstanding and very professional throughout the entire process! This refinance loan too way too long considering it was previously financed with PennyMac! Zamaria followed-up many times to ensure this loan got funded! Stellar team member! 

JAMES HOWELL S.'s profile image
JAMES HOWELL S. 
on Birdeye

2 years ago

All verbal and hard copy communications were professionally documented and handled with exceptional accuracy and speed. It was a pleasure working with your team. 

MICHAEL B.'s profile image
MICHAEL B. 
on Birdeye

2 years ago

A great team! Thank you all 

Denice Romero M.'s profile image
Denice Romero M. 
on Birdeye

2 years ago

Once Jessica took over my loan process, she communicated clearly, responded to my inquiries, answered the phone when I called with questions and went over closing statement before the day of closing. I felt guided through a process that is often unclear for those of us who don’t deal with loans and closings. Thank you Jessica, having you guide this process made me feel like I had someone on my team guiding me to the win. Keep it up! 

Adam L.'s profile image
Adam L. 
on Birdeye

2 years ago

Everything was so easy! 

Jimmie H.'s profile image
Jimmie H. 
on Birdeye

2 years ago

Still awaiting the completion process, not able to give a final testimony at this time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,205 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.