This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very pleasant refinance experience! I would definitely recommend PennyMac to anyone wanting to refinance their home!! Thanks so much Sara and the rest of the team!!!
Efficient communication
Due to delays/communication on Pennymacs request of documents. My interest rates were much higher the second time we had to process my application. Maybe next time I will process just one application at a time to create less confusion. Not sure what happened but I submitted all requested docs and I was just waiting and waiting for a reply. Till I received no reply and I finally followed up. Only to find out later that I needed to redo or resend some of my documents.
Great rate, quick rate lock, closed on time and all was perfect
Alert much earlier on delays and I do not have to follow up constantly for status
Great service and easy to work with.
The whole process was fast and for being my first time convenient.
I don't want to add a review
Working with Shalimar and Blake was a pleasure. There were knowledgable, professional and timely. I'm also glad I only had two people to work with, not multiple representatives. There was one minor error in my closing payoffs. I paid off one of my credit cards during the closing process, and it wasn't reflected in the check disbursement. It wasn't for much ($184 or so). I received the check post closing and sent it to my credit card company anyway. I mentioned this to the Title representative at closing. Other than th... read more
PENNYMAC has a 4.5 star rating with 49,212 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.