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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I already reviewed this experience once...Karina was nearly impossible to get a hold of and talk to...It took way to long to get the re-fi and it wasn't until I threatened to go somewhere else that everything was magically complete and ready (literally within an hour of my angry phone call) which only shows that it could have been done way earlier. I only went with Pennymac because they held my first mortgage. Next time, I would definitely shop around.
This refi was easier than the first time and more organized.
Quick and easy process.
Our appointment was cancelled by Penny Mac for some unknown reason, we didn't cancel. We waited around for the on a Saturday morning and nobody showed up. The attorney thought we cancelled so I'm not sure what happened there. The second appointment went well. The attorney was very nice and explained everything clearly. The money came a day late not a big deal but it did. The communication could've been better.
Multiple request
This is the 2nd time I am refinancing with Pennymac and it went smoothly! I shopped around for the best options and no one could beat Pennymac. I am very happy with the whole process and attention to detail placed into our loan.
Crystal was very helpful , and would do business again anytime.
That was well organized.
Process was quick painless and clearly communicated. Weekly updates were the norm. The entire team was flexible
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,136 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.