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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,214 reviews
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Harold Ford I.'s profile image
Harold Ford I. 
on Birdeye

2 years ago

Thanks for assisting. 

Vanessa V.'s profile image
Vanessa V. 
on Birdeye

2 years ago

I already filled out this survey back October/ November of 2021, please stop with the emails of redoing this survey. I remember working with several reps at the time not just Brittany every and one was great. I didn’t give a perfect score because I had to keep telling reps my last name needed to be corrected on the documents. 

David M.'s profile image
David M. 
on Birdeye

2 years ago

Jon Paider was great. Biggest problem was he was the third person we had to work with to get the process completed. Also, I felt the process this time was much more complicated and strenuous than when we did it two years prior. I felt like so much more paperwork was needed this time that I know I didn't do the first time. Maybe I'm wrong. But this experience didn't dissuade me from working with Jon or PennyMac going forward. 

Anew M.'s profile image
Anew M. 
on Birdeye

2 years ago

Call.me and I'll let you know 

Alan R.'s profile image
Alan R. 
on Birdeye

2 years ago

Everything easy!! 

Ronnie Curtis I.'s profile image
Ronnie Curtis I. 
on Birdeye

2 years ago

Communication was great and PennyMac makes easy to complete the process. 

Thunder F.'s profile image
Thunder F. 
on Birdeye

2 years ago

Nothing went wrong on pennymac's end but the title company could have gone better during closing seeing as how the title agent drove his car though my lawn... 

Scott P.'s profile image
Scott P. 
on Birdeye

2 years ago

In all one of the better refi's I have had, 

PATRICIA B.'s profile image
PATRICIA B. 
on Birdeye

2 years ago

The loan process went smoothly and information was explained in language I could understand. Monisha was very professional and courteous. She followed up and answered questions when needed 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,214 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.