PENNYMAC

LB E. 

on Birdeye

4 years ago

Edward was a professional throughout the process. He returned all calls promptly and answered all of my questions in a kind and courteous manner. 

Dottie H. 

on Birdeye

4 years ago

I really enjoyed talking with Erika Stacy. She is friendly, understanding and patient. I had an usually situation and she helped me get through it all. I would recommend working with Erica Stacy at PennyMac. When I'm ready again in the future I will be calling her. 

Stephanie C. 

on Birdeye

4 years ago

Very friendly and helpful with any questions I had with the loan process. 

Edward W. 

on Birdeye

4 years ago

This was my second mortgage with PennyMac. Diana Rogel and Nicki Stober were awesome! Problem with my second mortgage started when the MAC team got involved. They scheduled my appraisal the day before I was to close. Then after clearing that up the final numbers for closing changed 4 times. I sat in the title office waiting for Pam Wilcox to clear up the problems for hours and things were finally resolved. There were no reasons for this and it was the most stressful closing we have ever had! It’s a shame that this happened a... read more

Thomas B. 

on Birdeye

4 years ago

From start to finish the experience was great! 

James C. 

on Birdeye

4 years ago

Sandrea was very personable and easy to talk to. Lucky for me she dumbed down the whole process so even a novice like me could understand. 

Beatriz S. 

on Birdeye

4 years ago

it was ok. will use again if needed 

Daniel T. 

on Birdeye

4 years ago

It was simple and easy. Expectations were communicated well and overall it was a good experience. 

Asher L. 

on Birdeye

4 years ago

Easy and smooth experience. Thanks!