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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Lawrence T.'s profile image
Lawrence T. 
on Birdeye

2 years ago

Everything went smoothly. 

Robert S.'s profile image
Robert S. 
on Birdeye

2 years ago

Best rates 

Joseph B.'s profile image
Joseph B. 
on Birdeye

2 years ago

Esign confusing! Sent several docs more than once. Some personnel did not follow through as to who had which docs. Glad it's finished. 

Marjory W.'s profile image
Marjory W. 
on Birdeye

2 years ago

My experience was good. 

Eric H.'s profile image
Eric H. 
on Birdeye

2 years ago

This was my first refi and everyone made it easy 

John S.'s profile image
John S. 
on Birdeye

2 years ago

Less repeating of the same requests for documents would have been so much better!!!! That was frustrating. 

Anand P.'s profile image
Anand P. 
on Birdeye

2 years ago

Had a very good experience!! 

Paul M.'s profile image
Paul M. 
on Birdeye

2 years ago

We have never even spoken to Erica. I relied on the website to tell me my status...and then when the closing guy called to schedule I just had to decide. Nobody even called about the variance after the appraisal...nothing. I have no idea who Erica is, and that's poor business. But I went ahead and refinanced anyway because I got the lower rate 

Michael W.'s profile image
Michael W. 
on Birdeye

2 years ago

Thank You! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.