This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone and everything was so easy and made the whole process pleasant.
Edna Gotay and team were very helpful and always were very clear with the directions and requirements needed. we really appreciated their professionalism and understanding.
Very good overall
Timely communication
Very pleasant and easy to work with
the agents kept changing the documents needed. It seemed as if they weren't communicating among themselves accurately. When Mario called me he usually couldn't accurately answer my questions and stated someone would get back with me. I would get emails about things that were already completed so it was very confusing to me and they would say I didn't need items and then later someone else would tell me I did. no true continuity of the process. everyone was pleasant and cordial however so that was good.
Everything was explained before hand. Closing actually took place faster than they said it would.
The process was smooth and my questions were answered in a timely manner. I did get documents more than once but when I asked about it, things were fixed and updated quickly.
Very professional, I would recommend this bank to anyone looking to refinance or a new loan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,219 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.