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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Smooth process and great customer service
Wonderful team who kept me informed along the way. Very smooth
Great service my representative was well versed in home refinancing. Kept us updated on next steps. Closed with no issues. Thank you 😊
Process was easy. Agents were quick to answer questions.
N/A N/A N/A N/A
Could not understand what was being said and was actually a little scared about it
At times it was difficult to do the work on line
It was a very easy process We we’re kept up to date every step of the way. Rokeria was excellent at keeping us informed. If we had questions she would get the answer to us promptly!! Thank you all for all the hard and exceptional work!!
I would have given Erica a 5 and 10 but the process took very long and the closing $ kept changing, specially the cost from PennyMac, added then removed of the same $number, about 5 times. It was n't Erika's doing, it was another dept and the auto calculation from the software, that was what I was told. However, at the end, the closing cost/credit that was promised to me stayed as promised. For that I gave a 10 for future business and friends referral :)
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.