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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,239 reviews
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Robyn H.'s profile image
Robyn H. 
on Birdeye

2 years ago

Sandra was awesome! She was extremely friendly and patient throughout the whole process. I would definitely recommend her to my friends and family! 

Kao S.'s profile image
Kao S. 
on Birdeye

2 years ago

A lot of miscommunication with the team. Different loan officers and processors telling me different things. Better communication and focus on clients 

Carey H.'s profile image
Carey H. 
on Birdeye

2 years ago

The issues were not with Rokeria. She did all that she could do. The supporting staff can't add and subtract. Right now I am not only putting money into escrow but also paying my homeowner's insurance. I was not supposed to be doing this, but I am. You rejected signed contracts because your figures kept changing. You took the position of either take it or leave it with your constant changes. I will not recommend any person deal with you. It is like an amateur hour. When June is here I will more than likely seek another mortg... read more

Lida M.'s profile image
Lida M. 
on Birdeye

2 years ago

Julie did great job . ❤❤👏👏 

Lydia H.'s profile image
Lydia H. 
on Birdeye

2 years ago

The entire refinance process was very quick!! We are pleased to have worked with Krystal Fuentes!! 

Thomas E.'s profile image
Thomas E. 
on Birdeye

2 years ago

Great experience. Thanks. 

JEFF J.'s profile image
JEFF J. 
on Birdeye

2 years ago

Sandrea made the process as smooth as possible, and was able to explain everything in very clear terms 

Sylvester E.'s profile image
Sylvester E. 
on Birdeye

2 years ago

Erika made the entire process fast and easy for us. Thank you very much for you help. 

Timothy G.'s profile image
Timothy G. 
on Birdeye

2 years ago

Process was to expectation and Nathaniel was nice to work with 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,239 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.