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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Annette F.'s profile image
Annette F. 
3 years ago

I have asked for a return call several times not and have not received one regarding my loan 

RODERICK W.'s profile image
RODERICK W. 
3 years ago

Had a good experience 

Catherine P.'s profile image
Catherine P. 
3 years ago

Patrick was awesome. He was very detail oriented and put a lot of work into my home loan paperwork. Thanks Patrick! 

Bridget B.'s profile image
Bridget B. 
3 years ago

Dane was so helpful and patient. He explained everything thoroughly and walked with me step by step through it all. And from just over the phone! I didn’t have to leave my home to sign anything or fax things. Electronic everything and the closing folks came to me. 

Michael K.'s profile image
Michael K. 
3 years ago

i had to do the work to search for help that penny mac should have done the research 

GEOFFREY O.'s profile image
GEOFFREY O. 
3 years ago

The refi process was mostly seamless - since then we've had nothing but trouble. We cannot even successfully do a monthly payment through our bank - we never had an issue before. It has been completely frustrating. 

Franc O.'s profile image
Franc O. 
3 years ago

Good experience overall. 

Jerry Baughman I.'s profile image
Jerry Baughman I. 
3 years ago

Very easy to communicate with. Has made my experience with PennyMac wonderful. When I buy a new home I will be using PennyMac again. 

Pernell W.'s profile image
Pernell W. 
3 years ago

PennyMac service team were friendly , Knowledgeable and very professional 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.