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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Kenya J.'s profile image
Kenya J. 
3 years ago

Amazing agent. Great customer service skills. 

Thomas B.'s profile image
Thomas B. 
3 years ago

Amanda made it awesome. 

John V.'s profile image
John V. 
3 years ago

Excellent experience 

Juan P.'s profile image
Juan P. 
3 years ago

Gret job excellent customer service 

LANCE H.'s profile image
LANCE H. 
3 years ago

Too much reliance on the web portal. Too much of what amounted to a home-work assignment for me. I sent and submitted documents multiple times. If it was not where you demanded it to be, I had to then figure out why and how to correct. The company has constructed a terribly efficient process, but not a very resilient process. Anything out of the ordinary became my challenge to overcome. Your internal actions seem so compartmentalized that left hand cannot see right hand. The system seems designed by a robot for ... read more

Amber B.'s profile image
Amber B. 
3 years ago

We had such a smooth process refinancing our home and Amanda was so great to work with and would give us frequent updates on where we were in the process. 

Lakeitha H.'s profile image
Lakeitha H. 
3 years ago

Great experience 

LUIS C.'s profile image
LUIS C. 
3 years ago

Fast and easy, non stressful 

LAWRENCE V.'s profile image
LAWRENCE V. 
3 years ago

Pennymac is first class service, they did what they said they would do. I appreciate that they did not require a second appraisal since we had one completed just a few months prior. I hope we can refi again if it makes sense. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.